Shift Lead - Rocklin

DoorDash, Inc

Quick summary

Work type: On-site
Location: Rocklin, CA
Posted: 1 day ago
Nearby: 14 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $186k

$134k most similar roles pay here $225k

This listing doesn't post a salary. Most similar roles pay $155,120–$216,131.

Based on 238 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

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At a glance

TL;DR · Shift Lead - Rocklin

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Shift Lead at DoorDash in Rocklin, CA, this role involves leading a team of delivery partners to ensure smooth operations during shifts. As part of the local operations team, you will manage daily tasks such as scheduling, training new hires, and addressing customer and partner issues in real-time. The ideal candidate should have experience with logistics management tools like Workforce Management Systems (WFM) and possess strong communication skills for effective leadership. Knowledge of data analytics to track performance metrics is also beneficial. This position requires a hands-on approach to problem-solving within the fast-paced, high-volume environment of DoorDash's delivery operations.

What you'll do

Manage daily operations and ensure smooth shift execution.
Monitor inventory levels and place orders as necessary.
Address customer complaints and resolve issues promptly.
Train new employees on company policies and procedures.
Ensure compliance with health, safety, and security regulations.

What we're looking for

2 years of leadership experience in a customer service or retail environment.
Proven ability to manage and motivate teams of at least 5 employees.
Excellent communication skills, both verbal and written.
Experience handling escalated customer issues and complaints effectively.
Proficient in using technology for scheduling, timekeeping, and performance tracking.
Must be available to work flexible shifts including weekends and holidays.
High school diploma or equivalent required; college degree preferred.