Shift Lead - Deer Park
Actively hiring
Posted today
Verified listing
Newport News, VA
Posted 1 day ago
Market check
Salary context
How this pay compares to similar roles
Similar $191k
$134k
most similar roles pay here
$239k
This listing doesn't post a salary. Most similar roles pay $163,900–$217,781.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
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At a glance
TL;DR
Shift Lead at DoorDash in Newport News, VA, this role is part of the operations team and involves managing daily shifts to ensure smooth delivery logistics. As a Shift Lead, you will oversee a team of Dashers, coordinate deliveries, handle customer inquiries, and resolve operational issues in real-time. You must be proficient in using CRM systems and have strong communication skills to interact effectively with both customers and staff. The ideal candidate should possess leadership experience, problem-solving abilities, and the capacity to work under pressure during peak hours. This position plays a crucial role in enhancing DoorDash’s delivery service efficiency and customer satisfaction at a local scale.
Skills
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Oversee scheduling, training, and performance evaluations of staff.
- Monitor inventory levels and place orders as necessary.
- Address customer complaints and resolve issues promptly.
- Ensure compliance with health and safety regulations.
What we're looking for
- Must have previous leadership or supervisory experience in a fast-paced environment.
- Requires strong communication and interpersonal skills for team management.
- Experience in customer service and problem-solving is essential.
- Ability to work flexible shifts, including weekends and holidays.
- Proficient in using technology and software for task management and reporting.
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