ServiceNow Technology Support III, Production Support
JPMorgan Chase
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How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $110,633–$168,900.
Based on 240 similar postings.
Employer
JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has 1117 open roles on FindRole.
Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.
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At a glance
As a ServiceNow Technology Support II - Production Support member within Corporate Technology, you will ensure the operational stability, availability, and performance of production application flows. You will manage day-to-day operations for ServiceNow instances, troubleshooting complex code issues involving JavaScript and GlideScript while managing integrations between ServiceNow and other enterprise systems via APIs. Your daily work involves monitoring environments using tools like Splunk, Grafana, and APICA to proactively address anomalies and automate maintenance tasks. You will collaborate with developers and product owners to resolve critical issues and implement enhancements based on ITIL processes and ITSM workflows. The role focuses on maintaining high availability for business-critical operations by applying ServiceNow best practices to optimize performance, configuration, and workflow automation while developing standard operating procedures to ensure a seamless user experience across all internal and external systems.
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