Senior Technical Program Manager, Forward Deployed Engineering

What you'll do

• Set the technical direction for Forward Deployed Engineering engagements and serve as the primary point of contact for all stakeholders.
• Translate customer use cases into clear project plans with defined scopes, milestones, and success criteria.
• Automate program management tasks, including SOWs and status updates, by building and sharing AI agent workflows.
• Collaborate with engineers to scope data requirements, evaluation approaches, and post-training deployment paths.
• Define repeatable processes, playbooks, and templates to standardize the delivery of every engagement.
• Manage legal agreements, data sharing protocols, and compute access while clearing technical blockers early.
• Report field insights and repeating patterns back to Product, Engineering, and Research teams to improve offerings.

What we're looking for

• Bachelor’s, Master’s, or PhD in Computer Science, Engineering, or a related field, or equivalent experience.
• 6+ years in technical program management, solutions architecture, forward deployed engineering, or technical customer delivery.
• Experience leading complex multi-party programs from proof of concept to production.
• Working knowledge of the LLM post-training lifecycle, including data, evaluation, fine-tuning, reinforcement learning, and deployment.
• Practical comfort with Python and cloud and GPU infrastructure.
• Hands-on experience using AI agents and agentic workflows to run programs, including planning, tracking, and reporting.
• Experience working across open model, post-training, and cloud provider ecosystems, including multi-company engagements with executives.
• Experience shaping SOWs and agreements, working with legal and procurement, and handling data sharing and governance.