Senior Systems Development Engineer

What you'll do

• Build and maintain processes, procedures, and tooling to monitor and operate a global Service Provider network.
• Develop a comprehensive understanding of end-to-end network architecture across satellite and terrestrial systems.
• Establish and enforce incident management and problem management processes for rapid issue resolution.
• Coordinate with service owners to resolve incidents and lead cross-functional efforts.
• Prioritize and track initiatives across multiple teams to systematically eliminate recurring network problems.
• Develop proactive monitoring and alerting solutions to improve network reliability and customer experience.
• Analyze network telemetry from thousands of satellites to identify and resolve technical issues.
• Develop automation to prevent network issues before they impact customers.

What we're looking for

• Candidates must be a U.S. citizen, national, permanent resident, refugee, or granted asylum.
• 5+ years of experience in systems design, software development, operations, automation, and process improvement.
• 5+ years of experience deploying and operating in a Linux/Unix environment.
• 5+ years of programming experience with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, or Ruby.
• Experience with network troubleshooting tools, automation, version control, and managing/troubleshooting networks.
• Experience with incident management and troubleshooting in production environments.
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle (preferred).
• Export control laws and regulations, candidates.