Senior Software Engineer, Voice Platform, Customer Systems

Apple Inc

Confirmed live yesterday Trusted

Quick summary

Work type
On-site
Location
Sunnyvale, CA
Salary
$184,700–$277,600 / yr
Posted
157 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $183k
This role $231k
$101k $297k
below market most similar roles pay here above market

This role pays more than 86% of similar roles. Most pay $151,000–$214,750 — the blue band above. At the midpoint, this role pays about $231k versus about $183k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 3497 open roles on FindRole.

Listed pay typically runs $174,149–$277,600 across 2702 roles with salary data.

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At a glance

TL;DR · Senior Software Engineer, Voice Platform, Customer Systems

The Senior Software Engineer (Voice Platform), Customer Systems joins the Customer Systems team to build next-generation large-scale voice and real-time communication platforms. You will lead the design and development of highly scalable distributed systems handling voice signaling, media processing, routing, and session management for millions of interactions. Your daily work involves developing high-performance backend services using C or C++, troubleshooting complex issues regarding voice quality and media flows, and mentoring other engineers. You will utilize technologies including SIP, RTP, VoIP, WebRTC, FreeSWITCH, Kamailio, and Asterisk. The role requires expertise in networking fundamentals like TCP/IP, HTTP, and TLS, as well as cloud-native tools like Docker, Kubernetes, Kafka, and Redis to ensure platform resiliency and operational excellence in high-volume customer interaction environments.

What does a Software Engineer earn in California?

Median $214500 from 1193 postings across 76 companies.

See salary data

What you'll do

  • Lead the design and development of scalable voice and real-time communication platform components.
  • Drive architecture and technical design for SIP signaling, media processing, routing, and session management.
  • Develop high-performance backend services using C or C++.
  • Troubleshoot and resolve complex issues related to voice quality, signaling, media flows, and distributed systems.
  • Improve platform scalability, resiliency, observability, automation, and operational efficiency.
  • Mentor engineers through technical guidance, design reviews, and code reviews.
  • Drive testing, deployment automation, monitoring, and incident response improvements for voice services.

What we're looking for

  • Bachelor’s degree in Computer Science, Computer Engineering, or equivalent practical experience.
  • 5+ years of software development experience using C or C++.
  • Experience with real-time communication platforms such as FreeSWITCH, Kamailio, Asterisk, or similar technologies.
  • Experience developing scalable backend or distributed systems software.
  • Strong understanding of networking fundamentals including TCP/IP, HTTP, TLS, load balancing, and distributed system concepts.
  • Experience with SIP, RTP, and VoIP technologies.
  • Experience troubleshooting production systems and operating highly available services at scale.
  • Experience with WebRTC, cloud-native architectures (Docker/Kubernetes), or event-driven systems like Kafka or Redis (preferred).

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