Senior Software Engineer, Voice Platform, Customer Systems

Apple Inc

Confirmed live yesterday Trusted

Quick summary

Work type: On-site
Location: Austin, TX
Posted: 112 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

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How this pay compares to similar roles

Similar $184k

$108k most similar roles pay here $234k

This listing doesn't post a salary. Most similar roles pay $151,000–$216,000.

Based on 240 similar postings.

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About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 1984 open roles on FindRole.

Listed pay typically runs $175,000–$277,600 across 1590 roles with salary data.

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At a glance

TL;DR · Senior Software Engineer, Voice Platform, Customer Systems

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As a Senior Software Engineer (Voice Platform), Customer Systems, you will join the team building large-scale voice and real-time communication platforms. You will lead the design, development, and operation of scalable distributed systems that manage voice signaling, media processing, routing, and session management for high-volume customer interaction environments. Your daily work involves developing high-performance backend services using C or C++ while troubleshooting complex issues related to voice quality and media flows. You will utilize technologies including SIP, RTP, VoIP, WebRTC, FreeSWITCH, Kamailio, Asterisk, Kafka, Redis, and cloud-native tools like Docker and Kubernetes. The role focuses on solving technical challenges in low-latency communication infrastructure by improving platform scalability, resiliency, and observability while mentoring other engineers and driving architectural decisions for modern communication platforms across distributed systems.

What does a Software Engineer earn in Texas?

Median $186925 from 189 postings across 40 companies.

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Skills

C C++ SIP WebRTC FreeSWITCH Kamailio Asterisk VoIP RTP Distributed Systems Docker Kubernetes Kafka Redis TCP/IP HTTP TLS Cloud-native Architecture

What you'll do

Lead the design and development of scalable voice and real-time communication platform components.
Drive architecture and technical design for SIP signaling, media processing, routing, and session management.
Develop high-performance backend services using C or C++.
Troubleshoot complex issues related to voice quality, signaling, media flows, and distributed systems.
Improve platform scalability, resiliency, observability, automation, and operational efficiency.
Mentor engineers through technical guidance, design reviews, and code reviews.
Drive testing, deployment automation, monitoring, and incident response for voice services.

What we're looking for

Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience.
5+ years of software development experience using C or C++.
Experience with real-time communication platforms such as FreeSWITCH, Kamailio, Asterisk, or similar technologies.
Experience developing scalable backend or distributed systems software.
Strong understanding of networking fundamentals including TCP/IP, HTTP, TLS, load balancing, and distributed system concepts.
Experience with SIP, RTP, and VoIP technologies.
Experience troubleshooting production systems and operating highly available services at scale.
Preferred experience with WebRTC, cloud-native architectures (Docker/Kubernetes), and event-driven systems (Kafka/Redis).