Senior Software Engineer (Voice Platform), Customer Systems

Apple Inc

Actively hiring
Austin, TX Posted 9 days ago
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At a glance

AI generated

TL;DR

As a Senior Software Engineer on the Voice Platform team, you will lead the development of highly scalable voice and real-time communication platforms used in high-volume customer interaction environments. Your responsibilities include designing and implementing SIP signaling, media processing, and routing services using C or C++, collaborating with cross-functional teams to drive architecture decisions, and ensuring operational excellence through mentorship and technical guidance. You will work on improving platform scalability, resiliency, and observability while contributing to long-term strategy and reliability initiatives in a large-scale distributed system environment.

Skills

C C++ SIP WebRTC RTP VoIP FreeSWITCH Kamailio Asterisk Docker Kubernetes TCP/IP HTTP TLS Load Balancing Distributed Systems Cloud-Native Architectures Kafka Redis CI/CD

What you'll do

  • Lead the design and development of scalable voice and real-time communication platform components.
  • Drive architecture and technical design for SIP signaling, media processing, routing services.
  • Develop high-performance backend services using C or C++.
  • Troubleshoot complex issues related to voice quality, signaling, and distributed systems.
  • Improve platform scalability, resiliency, observability, and operational efficiency.
  • Mentor engineers through technical guidance, design reviews, and code reviews.

What we're looking for

  • 5+ years of software development experience in C or C++
  • Deep expertise in real-time communication platforms like FreeSWITCH, Kamailio, Asterisk
  • Strong background in developing scalable backend and distributed systems
  • Proficient understanding of networking fundamentals including TCP/IP, HTTP, TLS
  • Experience with SIP, RTP, VoIP technologies and troubleshooting production issues

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 255 open roles on FindRole.

Listed pay typically runs $171,600–$272,100 across 182 roles with salary data.

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