Senior Site Reliability Engineer, Observability

What you'll do

• Design, deploy, and operate enterprise observability platforms for logging, metrics, tracing, and alerting.
• Build and maintain Splunk Enterprise and Splunk Cloud infrastructure, including indexers and search head clusters.
• Deploy and manage large-scale Elasticsearch clusters for log analytics and operational troubleshooting.
• Design and support distributed tracing platforms using Grafana Tempo and OpenTelemetry.
• Develop dashboards, alerts, and visualizations using Splunk SPL, Grafana, Kibana, and Tempo.
• Automate infrastructure provisioning and operational processes using Terraform and configuration management tools.
• Troubleshoot complex distributed-systems issues and lead incident response and root-cause analysis.
• Participate in a shared SRE pager and on-call rotation for production services.

What we're looking for

• Must have 7+ years of experience in SRE, Platform Engineering, DevOps, or a related field.
• Must have a Master's degree plus 4 years of experience, or a PhD plus 1 year of experience in a related field.
• Must have experience administering Splunk Enterprise or Splunk Cloud in a production environment using Splunk SPL.
• Must have experience designing and operating Elasticsearch, Prometheus, Grafana, Kafka, and distributed tracing platforms like Grafana Tempo or OpenTelemetry.
• Must have experience with Infrastructure as Code using Terraform and knowledge of Linux, networking, and distributed systems.
• Must have programming or scripting experience in Python, Go, Ruby, or Bash to troubleshoot production incidents.
• Must be a U.S. Person (U.S. citizen or U.S. national) to perform work in FedRAMP High or IL-5 environments.
• Splunk certification (preferred).