Senior ServiceNow Engineer

AbbVie

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Chicago, IL
Salary
$96,500–$183,500 / yr
Posted
77 days ago
Freshness
Confirmed live 2 days ago
Closes
Jun 26, 2126

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $176k
This role $140k
$82k most similar roles pay here $229k

This role pays less than 69% of similar roles. Most pay $137,787–$214,500 — the shaded band above. At the midpoint, this role pays about $140k versus about $176k for comparable roles.

Based on 240 similar postings.

Employer

About AbbVie

AbbVie is a global biopharmaceutical company focused on discovering and delivering innovative medicines and solutions in immunology, oncology, neuroscience, and eye care. Its products include Humira, Skyrizi, and Rinvoq.

AbbVie currently has 297 open roles on FindRole.

Listed pay typically runs $109,500–$208,500 across 271 roles with salary data.

Most-posted roles

View all roles at AbbVie

At a glance

TL;DR · Senior ServiceNow Engineer

As a Senior ServiceNow Engineer, you will join the technical team to independently perform analyses and implement data, software, and technology solutions. You will be responsible for troubleshooting workflows, access, portal, and reporting issues while identifying business gaps to propose effective technical solutions. Your daily work involves participating in requirement gathering for new HR requests, demonstrating new ServiceNow functionalities to stakeholders, supporting the HR Acuity case management application, and maintaining detailed technical documentation. The role requires expertise in ServiceNow HRSD configuration and development within an Agile Framework. You will navigate complex requirements involving GxP compliance, data security, and software development lifecycles. To succeed, you must possess strong analytical skills and a solid understanding of infrastructure, including servers, storage, network connectivity, and cloud environments to ensure reliable results for the HR business.

What you'll do

  • Implement data, software, and technology solutions to deliver reliable products in a timely manner.
  • Analyze results and identify deviations from ServiceNow best practices.
  • Troubleshoot workflows, portal access, and reporting issues.
  • Propose technical solutions to address identified business gaps.
  • Demonstrate new ServiceNow functionalities to internal stakeholders.
  • Support the HR Acuity case management application.
  • Produce and maintain technical documentation for all deliverables.
  • Participate in requirement gathering for new ServiceNow HR requests.

What we're looking for

  • Bachelor’s Degree plus 6 years of related experience, Master's Degree plus 5 years, or a PhD are required.
  • Experience in configuration and/or development with ServiceNow HRSD is required.
  • Theoretical and practical knowledge to carry out job functions is required.
  • Experience working in an Agile Framework is preferred.

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