Senior Production Support Engineer

CIBC

Hybrid Actively hiring Verified listing
IL-70 W Madison St, 10th Fl, USA Posted 21 days ago $115,000–$150,900 / year
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At a glance

AI generated

TL;DR

As a Senior Production Support Engineer on the US Risk Technology team at CIBC, you will support the anti-money laundering (AML) platform built using SAS Viya 3.5, which is crucial for customer risk rating, transaction monitoring, and regulatory reporting. Your daily tasks include investigating application issues, managing Linux virtual machines hosted on Microsoft Azure, writing complex SQL queries to troubleshoot ETL pipelines, overseeing production changes, performing disaster recovery tests, and collaborating with business stakeholders and external vendors. You will apply ITIL practices for incident management and ensure effective communication of technical concepts to non-technical audiences. The role requires experience in application support, Linux virtual machines, cloud computing (preferably Azure), and SAS Viya, along with strong communication skills and the ability to prioritize work effectively in a fast-paced environment.

Skills

SAS Viya PostgreSQL Linux Microsoft Azure RHEL SQL Cloud Computing ITIL AutoSys ServiceNow CI/CD Python Azure CLI Jira Confluence

What you'll do

  • Investigate and prioritize application issues for CIBC’s SAS Viya AML platform.
  • Write complex SQL queries and troubleshoot ETL pipelines for database support.
  • Manage Linux virtual machines and PostgreSQL database on Microsoft Azure cloud.
  • Oversee production changes including bug fixes and version upgrades for stability.
  • Perform disaster recovery tests to ensure service continuity of the AML platform.

What we're looking for

  • At least 5-8 years of experience in application support roles.
  • Proficient in Linux virtual machines and cloud computing (preferably Azure).
  • Experience with SAS Viya and relevant certifications preferred.
  • Strong skills in writing complex SQL queries and troubleshooting ETL pipelines.
  • Ability to apply ITIL practices for incident, change, and problem management.
  • Excellent communication skills to convey technical concepts clearly.

Market check

Salary context

This $115,000–$150,900 range sits above 16% of similar postings on FindRole.

Peer median band

$117,000–$198,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$135,000–$177,968

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About CIBC

CIBC (Canadian Imperial Bank of Commerce) is a leading North American financial institution offering personal, business, public sector, and institutional banking, investment banking, and wealth management services. Industry: Banking & Financial Services

CIBC currently has 8 open roles on FindRole.

Listed pay typically runs $120,000–$150,000 across 7 roles with salary data.

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View all roles at CIBC

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