Post Production Support Technical Specialist

State Street

Hybrid Actively hiring
Burlington, MA Posted 15 days ago $90,000–$157,500 / year
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At a glance

AI generated

TL;DR

The Post-Production Technical Support Specialist (PPTSS) role at Charles River Development is a senior-level position within the support team, focusing on post-go-live client assistance for CRIMS. This specialist will define new requirements, configure and tune applications to meet clients’ needs, test workflows, and resolve issues, collaborating closely with other teams to ensure optimal technical solutions are implemented. The ideal candidate has 3-5 years of experience in financial industry consultancy or software development, proficient in Java and C#, and familiar with ETL tools like Kettle and Talend, XML messaging, and database administration. They must be adept at managing multiple initiatives simultaneously while maintaining tight schedules and delivering results-driven solutions. Additionally, candidates should possess strong problem-solving skills, excellent communication abilities, and the capacity to work independently or as part of a team in a fast-paced environment.

Skills

Java C# ETL Kettle Talend Perforce XML XSLT ERDs Tomcat N-tier architecture SOAP/XML messaging software Oracle MS SQL Server Perl Azure Snowflake

What you'll do

  • Define new client requirements for the CRIMS product post-go-live.
  • Configure and tune CRIMS application to meet clients' business needs.
  • Troubleshoot and resolve technical issues in collaboration with support teams.
  • Develop inbound and outbound interfaces, testing them thoroughly for accuracy.
  • Serve as a technical expert during project implementation or support phases.

What we're looking for

  • At least 3 to 5 years of hands-on experience in the financial industry.
  • Proficient in Java and C# programming.
  • Experience with ETL tools like Kettle and Talend.
  • Knowledge of XML, XSLT, and messaging software (MQ Series, MSMQ).
  • Strong understanding of Oracle or MS SQL Server RDBMS.
  • Ability to manage multiple technical initiatives simultaneously.
  • Excellent communication skills for client interaction.

Market check

Salary context

This $90,000–$157,500 range sits above 15% of similar postings on FindRole.

Peer median band

$133,612–$221,250

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$147,965–$214,500

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About State Street

State Street Corporation is one of the world''s largest custodian banks and asset managers, providing investment servicing, investment management, and investment research to institutional investors. Industry: Financial Services & Asset Custody

State Street currently has 133 open roles on FindRole.

Listed pay typically runs $110,000–$180,000 across 131 roles with salary data.

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