Senior Technical Support Engineer
Alloy
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How this pay compares to similar roles
This role pays less than 89% of similar roles. Most pay $149,500–$197,500 — the shaded band above. At the midpoint, this role pays about $135k versus about $174k for comparable roles.
Based on 240 similar postings.
Employer
Abbott Laboratories is a global healthcare company that manufactures and markets a broad and diversified line of health care products including diagnostics, medical devices, nutritionals, and branded generic pharmaceuticals. Industry: Healthcare & Medical Devices
Abbott currently has 140 open roles on FindRole.
Listed pay typically runs $90,000–$180,000 across 105 roles with salary data.
Most-posted roles
At a glance
Senior Product Support Engineer The Senior Product Support Engineer joins the CRM Cardiac Rhythm Management division to provide advanced technical support for cardiac rhythm management remote care products, connected devices, mobile applications, and supporting software platforms. This role involves investigating escalated issues that exceed standard troubleshooting capabilities to identify root causes and coordinate resolutions with Engineering, Quality, and Manufacturing teams. Day-to-day responsibilities include troubleshooting web portals, managing mobile device hardware issues with service providers, and participating in system, software, and hardware testing plans to ensure performance against design specifications. The ideal candidate possesses a background in biomedical engineering or STEM fields and demonstrates expertise in interpreting system logs, error messages, and technical documentation. Key skills required include problem-solving, analytical thinking, and the ability to manage complex cases involving networks, hardware, and software across the entire product lifecycle.
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