Senior Product Operations Lead & Program Manager, Content Experience Innovation

Netflix

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$330,000–$500,000 / yr
Employment
Full-time
Posted
6 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $205k
This role $415k
$126k $540k
below market most similar roles pay here above market

This role pays more than 98% of similar roles. Most pay $176,162–$234,587 — the blue band above. At the midpoint, this role pays about $415k versus about $205k for comparable roles.

Based on 240 similar postings.

Employer

About Netflix

Netflix is the world''s leading streaming entertainment service, offering a vast library of TV series, films, documentaries, and original content to subscribers in over 190 countries. Industry: Streaming Entertainment & Media

Netflix currently has 179 open roles on FindRole.

Listed pay typically runs $436,000–$700,000 across 123 roles with salary data.

Most-posted roles

View all roles at Netflix

At a glance

TL;DR · Senior Product Operations Lead & Program Manager, Content Experience Innovation

The Senior Product Operations Lead & Program Manager - Content Experience Innovation joins the Content Experience Innovation team to manage the product operations backbone for the Configurations team. This role involves defining ways of working, managing operating rhythms like OKRs and QBRs, and maintaining portfolio visibility for global content types including Live events, Podcasts, and Games. You will build scalable systems, workflows, and tooling using AI and automation to improve efficiency across the product development lifecycle. Key responsibilities include managing intake, roadmap prioritization, and stakeholder alignment across Product, Engineering, and Design. The role requires 10+ years of experience in product operations or program management, proficiency with Jira and Airtable, and domain knowledge in content discovery, merchandising performance management, or recommendation systems to solve complex innovation challenges.

What you'll do

  • Define and maintain the team's ways of working, standards, and operating rhythms to ensure smooth product development.
  • Run core operating cadences including planning, OKRs, and QBRs while preparing decision-ready readouts for leadership.
  • Manage portfolio-level operations by overseeing intake, prioritization, roadmaps, and launch calendars.
  • Drive stakeholder alignment by communicating key dates, changes, and dependencies across Product and Engineering teams.
  • Design and build scalable systems, workflows, and tooling using AI and automation to reduce manual effort.
  • Identify and execute operational improvements across the product development lifecycle to increase team productivity.
  • Lead complex innovation programs that transform work processes and align with the broader business vision.

What we're looking for

  • 10+ years of experience in Product Operations, Product or Program Management, Business Operations, or a related field in a product-driven organization.
  • Proven track record of designing and scaling operational processes, rhythms, and systems in fast-moving, ambiguous environments.
  • Fluency with operating cadences such as planning, OKRs, and QBRs to turn complex inputs into decision-ready outputs.
  • Demonstrated ability to build tooling and workflows that create leverage, including the practical use of AI and automation.
  • Strong cross-functional partnering skills across Product, Engineering, TPM, Design, and non-technical teams.
  • Fluency with product/ops tooling such as Jira and Airtable.
  • Outstanding written and verbal communication skills, including the ability to provide clear updates for leadership.
  • Experience in content discovery, merchandising performance management, or recommendation systems (preferred).

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