Senior Presales Engineer

Twilio

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$109,760–$137,200 / yr
Posted
2 days ago
Freshness
Confirmed live yesterday
Closes
Mar 31, 2027

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $182k
This role $123k
$97k most similar roles pay here $229k

This role pays less than 92% of similar roles. Most pay $147,425–$216,250 — the shaded band above. At the midpoint, this role pays about $123k versus about $182k for comparable roles.

Based on 240 similar postings.

Employer

About Twilio

Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.

Twilio currently has 28 open roles on FindRole.

Listed pay typically runs $155,520–$194,400 across 19 roles with salary data.

Most-posted roles

View all roles at Twilio

At a glance

TL;DR · Senior Presales Engineer

As a Senior Presales Engineer on the Digital Sales Communications team, you will serve as a technical storyteller and consultant to help customers navigate complex communication needs. You will be responsible for building deep understanding of client requirements and guiding them toward appropriate technical solutions. The role requires an excellent communicator capable of presenting complex topics to diverse audiences with confidence. To succeed, you must possess previous software development experience or working knowledge in cloud platforms like Amazon Web Services, Google Cloud, or Microsoft Azure, as well as familiarity with cloud application architecture. Preferred domain expertise includes Telecom, SIP, Contact Center, or Security. You will utilize your technical background and sales methodology knowledge to solve communication problems for customers while navigating the complexities of modern digital engagement infrastructure.

What you'll do

  • Present complex technical topics to diverse audiences using engaging storytelling techniques.
  • Build a deep understanding of customer communication needs to guide them toward technical solutions.
  • Deliver pre-sales support for complex, technical products and services.
  • Provide technical consulting or delivery support for high-level software products.
  • Communicate effectively with stakeholders to gain audience confidence during the sales process.
  • Utilize knowledge of cloud platforms and architecture to support customer requirements.
  • Apply established sales methodologies to drive successful outcomes for the Digital Sales Communications team.

What we're looking for

  • Must have 5+ years of pre-sales experience selling complex technical products or 6+ years of professional experience supporting technical products with customer facing experience.
  • Must be an excellent communicator and storyteller capable of gaining audience confidence and explaining complex topics to various audiences.
  • Ability to understand a customer's communication needs and guide them toward a technical solution.
  • Must have previous software development experience or working knowledge in one or more specified technical areas.
  • Bachelor's and/or Master's degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
  • Familiarity with cloud platforms and cloud application architecture (preferred).
  • Previous experience in Telecom, SIP, Contact Center, or Security (preferred).
  • Experience with sales methodologies (preferred).

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