Senior Manager, Technical Writing

Capital One Financial

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$149,000–$170,000 / yr
Posted
8 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $190k
This role $160k
$133k most similar roles pay here $236k

This role pays less than 78% of similar roles. Most pay $165,000–$214,500 — the shaded band above. At the midpoint, this role pays about $160k versus about $190k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

At a glance

TL;DR · Senior Manager, Technical Writing

Senior Manager, Technical Writing serves as a player-coach within the Capital One Software team, balancing leadership with hands-on execution. This role involves mentoring a team of technical writers, defining documentation strategy, and managing content across the software development life cycle. The primary responsibility is translating complex technical information into user-friendly content for Slingshot and Databolt products to assist customers and internal stakeholders. Key tasks include creating API documentation, SDKs, system integration guides, and FAQs while maintaining a Docs-as-Code workflow involving Git, Markdown, and CI/CD pipelines. The ideal candidate utilizes tools like Hugo, GitBook, or Confluence to manage content for data management solutions. This role addresses critical challenges in data publishing, governance, security, and infrastructure management within the cloud environment, ensuring technical material is accessible to engineers, product managers, and architects through clear, consistent documentation.

What you'll do

  • Lead, mentor, and manage a team of technical writers through regular 1-on-1s and career development support.
  • Define the documentation vision including tool selection, style guides, and information architecture.
  • Translate complex technical material into user-friendly content for APIs, SDKs, and system integration guides.
  • Manage the Docs-as-Code workflow using Git, Markdown, and CI/CD pipelines.
  • Act as the primary bridge between Engineering, Product Management, and Support to integrate documentation into the SDLC.
  • Create and implement a cross-functional documentation strategy that supports usability and innovation.
  • Develop content optimized for searchability across SEO and LLM platforms.
  • Use data and metrics to identify areas for review and drive planning and prioritization.

What we're looking for

  • Bachelor’s degree or military experience.
  • At least 10 years of experience writing technical documentation for software solutions.
  • At least 4 years of people management experience.
  • At least 3 years of experience with Markdown and Git.
  • Experience writing technical documentation for APIs, SDKs, and system integration guides.
  • Ability to translate complex technical information into clear content for both technical and non-technical audiences.
  • Experience working in an Agile software development process and the SDLC.
  • Proficiency in Docs-as-Code workflows including Git, Markdown, and CI/CD pipelines.

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