Senior Manager, Security Incident Response

What you'll do

• Lead security incidents and investigations across the full lifecycle from initial assessment through recovery.
• Serve as incident commander for major security events by coordinating large technical and cross-functional response groups.
• Guide technical investigations and root-cause analyses with engineering teams to drive durable corrective actions.
• Manage and develop a technical, engineering-oriented response team by setting priorities and coaching engineers.
• Establish global readiness practices including playbooks, escalation paths, on-call readiness, and postmortems.
• Drive engineering improvements to response tooling, security telemetry, and agentic AI workflows for investigation.
• Translate complex security metrics into actionable executive dashboards and board-level risk reporting.

What we're looking for

• 10+ years of experience in security operations, incident response, or a related security field.
• Proven ability to lead major security incidents and investigations in technology-driven, cloud-native environments.
• Strong technical foundation in investigations, incident response, detection, root-cause analysis, and/or digital forensics across cloud and enterprise environments.
• Experience managing and developing technical or engineering teams, including coaching engineers and guiding hands-on incident work.
• Track record of building scalable response capabilities using SIEM, EDR, or SOAR tools and repeatable practices like playbooks and postmortems.
• Excellent written and verbal communication skills to translate complex security metrics into executive and board-level reporting.
• Demonstrated ability to move ambiguous work forward and make sound decisions with incomplete information to drive measurable results.
• Experience in fintech or payments, and familiarity with using threat intelligence to inform response (preferred).