Senior Manager, Reliability Engineering (Member Experience)

Netflix

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$548,000–$899,000 / yr
Employment
Full-time
Posted
133 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $204k
This role $724k
$63k $989k
below market most similar roles pay here above market

This role pays more than 99% of similar roles. Most pay $178,562–$229,687 — the blue band above. At the midpoint, this role pays about $724k versus about $204k for comparable roles.

Based on 240 similar postings.

Employer

About Netflix

Netflix is the world''s leading streaming entertainment service, offering a vast library of TV series, films, documentaries, and original content to subscribers in over 190 countries. Industry: Streaming Entertainment & Media

Netflix currently has 179 open roles on FindRole.

Listed pay typically runs $436,000–$700,000 across 123 roles with salary data.

Most-posted roles

View all roles at Netflix

At a glance

TL;DR · Senior Manager, Reliability Engineering (Member Experience)

JOB TITLE: Senior Manager - Reliability Engineering (Member Experience) The Senior Manager - Reliability Engineering (Member Experience) leads a critical infrastructure organization responsible for setting reliability standards and supporting streaming architecture. This leader builds and scales a world-class SRE function, defining operating models for product partnerships and establishing company-wide standards like SLIs, SLOs, and error budgets. Day-to-day responsibilities include publishing reliability scorecards, eliminating systemic failures, and translating technical data into business risk for executives. The role requires deep fluency in cloud-native scale using AWS, GCP, containers, and service mesh, alongside modern observability through metrics, tracing, and logging. Candidates must navigate the human-machine boundary of automation, potentially utilizing LLM-based autonomous agents. The work involves managing a millions-of-agents ecosystem to detect, diagnose, and remediate incidents within a complex, decentralized streaming media infrastructure.

What you'll do

  • Build and scale a world-class SRE function and define the operating model for SRE partnerships.
  • Establish and socialize company-wide reliability standards including SLIs, SLOs, and Error Budgets.
  • Publish transparent reliability scorecards to drive engineering accountability across the organization.
  • Lead the SRE team supporting Netflix's streaming architecture and infrastructure.
  • Collaborate with CDN, Playback, and Ads teams to eliminate systemic failures.
  • Translate technical reliability data into actionable business risk for executive stakeholders.
  • Drive the adoption of AI agents for incident detection, diagnosis, and capacity planning.

What we're looking for

  • 12+ years of experience in software or infrastructure.
  • 5+ years of experience in senior SRE leadership.
  • Deep fluency in cloud-native scale (AWS/GCP, Containers, Service Mesh) and modern observability.
  • Proven ability to drive technical adoption across complex, decentralized organizations through influence.
  • Ability to clearly articulate technical trade-offs to non-technical stakeholders.
  • Experience with streaming media infrastructure (preferred).
  • Experience in streaming media, ad-tech, or high-scale gaming backends (preferred).
  • Hands-on design of LLM-based autonomous agents in production (preferred).

More like this

Similar roles

Senior Engineering Manager, Site Reliability

Upstart

Remote (Canada) 101 days ago $195,300–$270,400
Site Reliability Engineering Distributed Systems AWS Kubernetes Datadog Grafana Prometheus OpenTelemetry Cloud Native Incident Management Observability Service Level Objectives Production Operations
7+ yrs exp Remote

Manager, Site Reliability Engineering

Okta Inc

Bellevue, WA +3 89 days ago $204,000–$306,000
AWS Kubernetes Terraform CI/CD Grafana Splunk APM DevOps IaC Cloud-native PaaS SaaS Monitoring Edge Networking
3+ yrs exp Hybrid

Manager, Site Reliability Engineering

Okta Inc

Bellevue, WA +3 89 days ago $204,000–$306,000
AWS Kubernetes Terraform CI/CD Grafana Splunk APM DevOps IaC PaaS Cloud-native Monitoring SDLC Agile Edge Networking
3+ yrs exp Hybrid

Senior Site Reliability Engineer

Early Warning Services

Scottsdale, AZ +3 41 days ago $106,000–$130,000
AWS Azure GCP OCI Linux Unix CI/CD Infrastructure as Code Distributed Systems Observability Monitoring Logging Tracing Incident Management SLIs SLOs Error Budgets Capacity Management
5+ yrs exp Hybrid

Senior Manager, Site Reliability Engineering

Oracle

Reston, VA +1 97 days ago $121,500–$264,100
Site Reliability Engineering Infrastructure Management Automation Scripting Incident Response Provisioning Post-mortem Backup and Recovery Security Updates
9+ yrs exp

Senior Manager, Site Reliability Engineering

Intuit

Mountain View, CA 68 days ago $222,000–$300,500
AWS Kubernetes Terraform CloudFormation EKS ECS RDS DynamoDB Datadog Splunk PagerDuty Prometheus Grafana Chaos Engineering AIOps SLO infrastructure-as-code VPC CloudWatch
8+ yrs exp