Senior Manager, Product Management, AI Agents

Fiserv

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Sunnyvale, CA
Salary
$134,000–$218,400 / yr
Posted
5 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $205k
This role $176k
$122k $247k
below market most similar roles pay here above market

This role pays less than 81% of similar roles. Most pay $177,250–$232,050 — the blue band above. At the midpoint, this role pays about $176k versus about $205k for comparable roles.

Based on 240 similar postings.

Employer

About Fiserv

Fiserv is a global leader in financial services technology, providing core banking platforms, payment processing, digital banking, and merchant acquiring solutions to financial institutions and businesses. Industry: Financial Technology & Payments

Fiserv currently has 105 open roles on FindRole.

Listed pay typically runs $128,000–$210,000 across 64 roles with salary data.

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At a glance

TL;DR · Senior Manager, Product Management, AI Agents

The Senior Manager, Product Management, AI Agents leads the definition, development, and launch of first-party and partner-supported AI agents for regulated financial-services workflows on agentOS. This role involves identifying high-value use cases through discovery and translating complex workflows into agent behaviors, journeys, and data requirements. You will define deterministic logic, model reasoning, and tool use while creating product narratives, wireframes, and golden cases. The position requires practical AI fluency across LLMs, prompt design, and evaluation, alongside technical proficiency in APIs, cloud platforms, and security. You will solve problems in banking core, cards, payments, fraud, and merchant acceptance. Key tools and ecosystems include AWS Bedrock, LangGraph, LangChain, and MCP to ensure production-ready experiences with clear source-of-truth hierarchies and safe fallback behaviors.

What you'll do

  • Identify and prioritize high-value AI agent use cases through discovery with clients, users, and subject-matter experts.
  • Translate complex financial workflows into agent behaviors, including data needs, business rules, and measurable outcomes.
  • Define the balance between deterministic logic, model reasoning, tool use, and human judgment for AI actions.
  • Create product narratives, wireframes, prototypes, requirements, acceptance criteria, and release plans.
  • Specify source-of-truth hierarchies, tool permissions, confidence handling, and safe fallback behaviors.
  • Develop domain-specific golden cases including expected outcomes, edge cases, and production-readiness thresholds.
  • Partner with engineering teams on orchestration, data access, integrations, evaluations, and monitoring.
  • Lead client validation, launch, adoption, and continuous improvement based on production evidence and feedback.

What we're looking for

  • 7+ years of experience in product management, solution design, enterprise software, fintech, AI products, or financial-services technology.
  • Deep operating or product expertise in banking core, cards, payments, merchant acceptance, fraud, disputes, servicing, or financial operations.
  • Demonstrated ability to translate real workflows, decisions, exceptions, controls, and data into agent requirements and outcomes.
  • Practical AI fluency across LLMs, AI agents, prompt and context design, prototyping, evaluation, and human-approved action workflows.
  • Demonstrated use of AI-assisted tools to independently create executive-ready decks, product narratives, workflow models, wireframes, and functional prototypes.
  • Strong technical fluency across APIs, integrations, data flows, cloud platforms, governance, security, auditability, and production readiness.
  • Experience launching AI agents, workflow automation, conversational AI, or enterprise AI applications into production (preferred).
  • Experience with AWS Bedrock, LangGraph, LangChain, MCP, or similar ecosystems (preferred).

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