Senior Manager, CRM Engineering, Administration & Development, Field Enablement

Bristol Myers Squibb

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Princeton, NJ
Salary
$137,530–$166,654 / yr
Employment
Full-time
Posted
4 days ago
Freshness
Confirmed live today
Closes
Dec 21, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $202k
This role $152k
$123k $275k
below market most similar roles pay here above market

This role pays less than 87% of similar roles. Most pay $176,875–$226,350 — the blue band above. At the midpoint, this role pays about $152k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Bristol Myers Squibb

Bristol Myers Squibb is a global biopharmaceutical company committed to discovering, developing and delivering innovative medicines to patients.

Bristol Myers Squibb currently has 29 open roles on FindRole.

Listed pay typically runs $149,295–$180,909 across 20 roles with salary data.

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At a glance

TL;DR · Senior Manager, CRM Engineering, Administration & Development, Field Enablement

The Senior Manager, CRM Engineering, Administration & Development - Field Enablement leads a globally distributed team of developers, administrators, and AI specialists to enhance commercial field tools. This role involves defining the AI-powered engineering strategy for CRM capabilities, specifically building AI-enabled solutions within Veeva CRM UIX layers to reduce manual effort. Key responsibilities include leading platform administration, managing environment strategies, and overseeing custom development using the Java SDK, JavaScript, and scripting languages like Groovy and Shell. The position requires implementing RESTful/SOAP APIs, managing CI/CD pipelines, and establishing AI governance frameworks. The work focuses on solving complex business problems in the life sciences domain by integrating Veeva CRM with MDM, ERP, and AI/ML services to provide intelligent field recommendations and scalable, automated workflows.

What you'll do

  • Lead the AI-powered Engineering & Development for CRM capabilities to deliver AI-enabled solutions that create measurable business value.
  • Champion an AI-first engineering mindset by embedding LLM-augmented development workflows and automated testing into daily practices.
  • Drive platform simplification by rationalizing legacy configurations and replacing manual workflows with intelligent automation.
  • Lead agentic AI experiments to design autonomous agents that manage CRM workflows and surface intelligent field recommendations.
  • Establish AI governance and responsible AI frameworks to ensure compliance with data privacy regulations and explainability standards.
  • Lead the end-to-end UIX strategy and architecture for Veeva CRM field-facing interfaces using HTML5, CSS3, and JavaScript.
  • Manage all aspects of Veeva CRM platform administration including security models, user management, and data loading operations.
  • Lead a globally distributed team of developers and specialists to set technical direction and foster a high-performance culture.

What we're looking for

  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
  • 9+ years of overall IT experience in CRM software development, platform administration, and enterprise solution delivery.
  • 5+ years of hands-on Veeva CRM experience including platform administration, UIX development, and custom development.
  • 3+ years of hands-on custom development experience using Java, Java SDK, JavaScript, or equivalent scripting languages.
  • 1+ years of applied AI/ML, intelligent automation, or Generative AI experience within enterprise CRM environments.
  • 4+ years of experience with SDLC methodologies, validated systems in life sciences, and cloud-native application development.
  • Demonstrated experience leading globally distributed engineering teams and designing CRM integrations using REST/SOAP APIs.
  • At least 2 active relevant technical certifications.

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