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About Airbnb
Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.
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As a Senior Machine Learning Engineer on the AI Platform team, you will join the Community Support Products group to drive CSxAI initiatives by integrating Generative AI technologies into customer service experiences. You will be responsible for developing and enhancing various AI models, ML services, and tools, including LLM fine-tuning, optimization, RAG/Search, evaluation, testing automation, feedback-based learning, and guardrails. Your daily work involves envisioning and championing novel ML systems, performing performance optimizations, and collaborating cross-functionally with product and design teams to build scalable solutions. You will utilize your expertise in LLM-driven chatbots and Agentic AI products to transform customer service into a proactive experience. The role requires proficiency in English and Mandarin, along with deep technical knowledge of large-scale software systems and the ability to turn early-stage conceptual ideas into production-ready tools.
What does a Machine Learning Engineer earn?
Median $236000 from 319 postings across 54 companies.
Generative AI
LLM
PyTorch
Python
Machine Learning
RAG
Reinforcement Learning
Model Quantization
GPU Inference
Data Processing
multimodal modeling
Kernel Development