Staff Machine Learning Engineer, Customer Support Engineering
Airbnb
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This listing doesn't post a salary. Most similar roles pay $196,312–$254,750.
Based on 240 similar postings.
Employer
Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.
Airbnb currently has 65 open roles on FindRole.
Listed pay typically runs $200,000–$240,000 across 51 roles with salary data.
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As a Machine Learning Engineer, AI Platform, you will join the Community Support Products Machine Learning team to drive CSxAI initiatives by adopting Generative AI technologies for scalable service experiences. You will be responsible for developing and enhancing various AI models, ML services, and tools including LLM fine-tuning, optimization, RAG/Search, evaluation, testing automation, feedback-based learning, and guardrails. Your daily work involves envisioning, championing, and supporting the development of novel ML systems and performance optimizations while collaborating cross-functionally with product and design teams to build efficient solutions for customer service products. You will utilize your expertise in LLM driven chatbot and Agentic AI products to transform user experiences. The role requires a Master’s or PhD degree, 2-4 years of experience with large-scale software systems, and fluency in both English and Mandarin.
What does a Machine Learning Engineer earn?
Median $236000 from 319 postings across 54 companies.
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