This listing doesn't post a salary. Most similar roles pay
$205,950–$257,515.
Based on 240 similar postings.
Employer
About Airbnb
Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.
Airbnb currently has
65 open roles
on FindRole.
Listed pay typically runs
$200,000–$240,000
across 51 roles with salary data.
Staff Machine Learning Engineer, Customer Support Engineering joins the Community Support Products Machine Learning team to drive CSxAI initiatives by adopting Generative AI technologies for scalable service experiences. This role involves developing and enhancing various AI models, ML services, and tools including LLM fine-tuning, optimization, RAG/Search, evaluation, testing automation, feedback-based learning, and guardrails. You will envision, champion, and support the development of novel ML systems and product integrations while collaborating cross-functionally with product and design teams to build efficient AI solutions for customer service products. The role requires expertise in large-scale software systems, LLM driven chatbots, and Agentic AI products. Candidates must possess a PhD or Master’s degree, 9-12 years of experience, and fluency in both English and Mandarin to solve complex problems within the technical domain of automated customer support.
What does a Machine Learning Engineer earn?
Median $236000 from 319 postings across 54 companies.
Generative AI
LLM Fine-tuning
PyTorch
Python
RAG
Machine Learning
Reinforcement Learning
Model Quantization
GPU Inference
Kernel Development
Agile
ML Infrastructure
Data Processing
Multimodal Modeling