Senior Director, Technology Operations, Fraud Risk Analytics & Decisioning

Walmart

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Bentonville, AR
Salary
$130,000–$260,000 / yr
Employment
Full-time
Posted
44 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $230k
This role $195k
$113k $289k
below market most similar roles pay here above market

This role pays less than 68% of similar roles. Most pay $187,375–$272,295 — the blue band above. At the midpoint, this role pays about $195k versus about $230k for comparable roles.

Based on 240 similar postings.

Employer

About Walmart

Walmart Inc. is the world''s largest retailer by revenue, operating a chain of hypermarkets, discount department stores, and grocery stores, as well as a growing e-commerce presence through Walmart.com. Industry: General Merchandise & Grocery Retail

Walmart currently has 713 open roles on FindRole.

Listed pay typically runs $117,000–$234,000 across 610 roles with salary data.

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At a glance

TL;DR · Senior Director, Technology Operations, Fraud Risk Analytics & Decisioning

The Senior Director, Technology Operations - Fraud Risk Analytics & Decisioning leads the strategy for identifying, analyzing, and mitigating fraud across the transaction lifecycle. Joining the Enterprise Fraud Strategy & Operations team, this leader will build a proactive fraud analytics capability to identify emerging patterns and threats before they impact the business. Key responsibilities include owning fraud performance visibility through dashboards and metrics, advancing risk decisioning strategies, and overseeing Returns Fraud & Abuse as well as Post-Transaction & Contact Risk. The role requires utilizing transaction data, fraud signals, rules, models, and analytics to improve detection accuracy. The position demands significant experience in fraud analytics, payments risk, and financial crime to balance fraud loss against customer experience and business growth within a large, complex organization.

What you'll do

  • Lead the enterprise strategy for identifying, monitoring, and mitigating transaction fraud at scale.
  • Build a proactive fraud analytics capability to identify emerging patterns and threats before they impact the business.
  • Develop reporting, dashboards, and metrics to provide visibility into fraud performance and emerging risks.
  • Advance risk decisioning by utilizing transaction data, fraud signals, rules, and models to improve detection accuracy.
  • Lead the Returns Fraud & Abuse strategy to mitigate fraudulent behaviors while balancing customer experience.
  • Oversee Post-Transaction & Contact Risk to strengthen fraud prevention controls across customer interactions.
  • Create feedback loops between fraud analytics and technology teams to ensure continuous improvement of fraud capabilities.
  • Build and develop a high-performing team of analytical and fraud talent.

What we're looking for

  • Significant leadership experience in fraud, risk decisioning, transaction monitoring, payments risk, fraud analytics, or financial crime.
  • Deep understanding of using transaction data, fraud signals, rules, models, and analytics to identify and mitigate risk.
  • Experience developing or transforming fraud analytics, transaction monitoring, or risk decisioning capabilities within a large, complex organization.
  • Strong analytical mindset with the ability to turn large volumes of transaction data into clear insights, strategies, and actions.
  • Demonstrated ability to move teams from reactive issue response toward proactive risk identification and prevention.
  • Ability to work effectively with Technology, Product, Engineering, and Data Science teams to translate fraud needs into scalable capabilities.
  • Proven ability to influence senior leaders and drive alignment across multiple businesses and functions.
  • Strong executive communication skills to simplify complex fraud issues and clearly articulate risk and performance.
  • Option 1: Bachelor's degree in a related field and 7 years’ experience in project management, program management, or program operations.
  • Option 2: 9 years’ experience in project management, program management, or program operations and 4 years’ supervisory experience.
  • Master’s degree in a related field and 6 years' experience in project management, program management, or program operations (preferred).
  • Knowledge of implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and assistive technologies (preferred).

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