Senior Director, Technology Operations, Emerging Threats

Walmart

Confirmed live today High trust

Quick summary

Work type: On-site
Location: Bentonville, ARSunnyvale, CA
Salary: $130,000–$260,000 / yr
Employment: Full-time
Posted: 61 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $225k

This role $195k

$113k $290k

below market most similar roles pay here above market

This role pays less than 67% of similar roles. Most pay $183,118–$267,287 — the blue band above. At the midpoint, this role pays about $195k versus about $225k for comparable roles.

Based on 240 similar postings.

Employer

About Walmart

Walmart Inc. is the world''s largest retailer by revenue, operating a chain of hypermarkets, discount department stores, and grocery stores, as well as a growing e-commerce presence through Walmart.com. Industry: General Merchandise & Grocery Retail

Walmart currently has 825 open roles on FindRole.

Listed pay typically runs $121,000–$242,000 across 473 roles with salary data.

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At a glance

TL;DR · Senior Director, Technology Operations, Emerging Threats

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The Senior Director, Technology Operations- Emerging Threats will lead a global team within the Seller Risk organization to identify and mitigate complex marketplace risks. This role involves overseeing programs that detect fraud vectors, identity risks, counterfeit goods, and coordinated bad-actor networks across the seller lifecycle. You will develop risk frameworks, early-signal detection strategies, and governance processes while collaborating with Data Science and Engineering to build advanced risk models, automation, dashboards, and tooling. Key responsibilities include providing executive briefings on threat trends and managing external partnerships with verification vendors and payment providers. The position requires deep expertise in analytics, behavioral heuristics, and financial crimes. You will translate policy into model cutoffs to protect the e-commerce ecosystem from evolving threats, ensuring a safe and high-quality marketplace experience for all users.

Skills

Machine Learning Data Science Threat Intelligence Identity Verification Analytics Project Management Program Management WCAG) 2.2 AA Trust & Safety Compliance Risk Frameworks Dashboards Automation

What you'll do

Lead the emerging-threat strategy for seller onboarding, ongoing monitoring, and enforcement across the marketplace.
Identify and assess new fraud vectors, identity risks, counterfeit threats, and coordinated bad-actor networks.
Develop risk frameworks and early-signal detection strategies for the entire seller lifecycle.
Partner with Data Science and Engineering to build advanced risk models, automation, and dashboards.
Establish risk appetite, governance processes, and performance health metrics with Trust & Safety teams.
Provide executive-level briefings on threat trends, risk tradeoffs, and recommended interventions.
Serve as the marketplace risk representative for external partners, including verification vendors and payment providers.
Lead and develop a global team of threat analysts, investigators, and strategists.

What we're looking for

10+ years of experience in marketplace risk, fraud, underwriting, trust & safety, or financial crimes.
5+ years of experience managing high-performing teams of 10+ people.
Deep expertise in analytics related to seller fraud, identity risk, counterfeit detection, and prohibited goods.
Strong analytical and strategic problem-solving skills with prior experience in payments and marketplace risk management.
Proven ability to influence senior leaders and excellent written and verbal communication skills.
Experience partnering with engineering and data science teams to translate policy into model cutoffs and fraud management.
Ability to navigate evolving global regulatory and compliance requirements.
Option 1: Bachelor's degree in a related field and 7 years of experience in project or program management.
Option 2: 9 years of experience in project or program management and 4 years of supervisory experience.
Experience in a large-scale marketplace or e-commerce environment (preferred).
Background in machine learning–driven risk models and threat intelligence (preferred).
Experience with global expansion risk or trust and safety frameworks (preferred).
Ability to design early-warning systems for emerging threats (preferred).
Knowledge of creating inclusive digital experiences and implementing WCAG 2.2 AA standards (preferred).

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