Director, Services Technology Risk

What you'll do

• Lead the identification, assessment, prioritization, and monitoring of technology and operational risks across Services.
• Establish and mature standardized risk management practices including risk registers, product risk assessments, and RCSAs.
• Modernize risk identification through automation, analytics, and AI-enabled capabilities to improve efficiency.
• Maintain a consolidated view of material risks across products and platforms to ensure clear ownership and visibility.
• Partner with Product and Engineering teams to embed risk management into business and technology processes.
• Provide risk challenge and judgment on emerging risks like cybersecurity, resilience, and generative AI.
• Translate complex technology risks into clear business impacts and actionable insights for leadership decision-making.
• Lead and develop a team of technology risk professionals to foster strong risk judgment and accountability.

What we're looking for

• Bachelor’s degree required.
• Significant experience in technology risk management, operational risk, information security risk, technology audit, or technology controls.
• Experience leading and maturing technology risk management practices across complex products, platforms, and business environments.
• Strong understanding of cybersecurity, data protection, cloud services, identity and access management, and operational resilience.
• Familiarity with regulatory expectations and frameworks such as NIST, ISO 27001, and COBIT.
• Proven experience leading, coaching, and developing high-performing teams.
• Demonstrated ability to influence senior Product, Engineering, Business, Security, and risk stakeholders.
• Professional certifications such as CISA, CISSP, CRISC, CISM, or equivalent are preferred (preferred).