This role pays less than
97%
of similar roles. Most pay
$151,783–$216,550
— the shaded band above.
At the midpoint, this role pays about
$115k
versus about
$184k
for comparable roles.
Based on 240 similar postings.
Employer
About US Bank
U.S. Bank (U.S. Bancorp) is the fifth-largest bank in the United States, providing retail banking, corporate and commercial banking, wealth management, and payment services to millions of customers. Industry: Banking & Financial Services
US Bank currently has
28 open roles
on FindRole.
Listed pay typically runs
$115,685–$136,100
across 22 roles with salary data.
Senior CX Analytics Consultant - Merchant Payment Services serves as a data analyst supporting the Merchant Payment Services team by merging advanced analytical capabilities with a customer experience mindset. The role involves acquiring, integrating, and validating complex datasets from survey, operational, and behavioral sources to identify trends and root causes across the merchant journey. Key responsibilities include designing A/B tests, performing driver analysis, segmentation, forecasting, and predictive modeling to provide actionable recommendations for improving satisfaction and retention. Candidates will utilize Python, SQL, Power BI, and Excel to automate workflows and create executive-ready narratives. The position requires expertise in Voice of Customer metrics like CSAT and NPS, as well as experience with platforms like Qualtrics. This role addresses the specific business challenge of optimizing merchant payment experiences through evidence-based insights and cross-functional collaboration with product and technology teams.
Python
R
SQL
Machine Learning
Predictive Modeling
NLP
Data Visualization
Tableau
Power BI
Regression
Classification
Clustering
Cohort Analysis
Segmentation
SaaS
Telemetry Data
Statistics
Python
R
Machine Learning
Predictive Modeling
Regression Analysis
Multivariate Analysis
Data Visualization
Tableau
Power BI
Big Data
Business Intelligence
Statistical Process Control
Data Cleansing
Experimental Design
Data Integrity Management