Senior Customer Success Manager

MongoDB

Quick summary

Work type: On-site
Location: New York, NY
Salary: $87,000–$172,000 / yr
Posted: 3 days ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $183k

This role $130k

$71k most similar roles pay here $236k

This role pays less than 86% of similar roles. Most pay $156,025–$209,583 — the shaded band above. At the midpoint, this role pays about $130k versus about $183k for comparable roles.

Based on 239 similar postings.

Employer

About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

Most-posted roles

View all roles at MongoDB

At a glance

TL;DR · Senior Customer Success Manager

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Join the Customer Success team at MongoDB as a Senior Solutions Engineer, where you will advise and support enterprise clients to maximize their use of MongoDB's cutting-edge database solutions. Your day-to-day responsibilities include conducting technical assessments, designing scalable architectures, and delivering customized training sessions. You will leverage your expertise in cloud platforms like AWS and Azure, along with proficiency in Python or JavaScript, to solve complex business problems for high-scale applications. This role requires a deep understanding of distributed systems and NoSQL databases, as well as strong communication skills to effectively collaborate with cross-functional teams and drive customer success initiatives at MongoDB's enterprise level.

Skills

MongoDB Python Java Node.js Kubernetes Docker CI/CD AWS Azure Git JIRA Confluence

What you'll do

Analyze customer needs and provide technical guidance on database solutions.
Design scalable database architectures to meet client requirements efficiently.
Troubleshoot complex issues in MongoDB deployments to ensure optimal performance.
Develop training materials and conduct workshops for customers on best practices.
Stay updated with the latest MongoDB features and industry trends continuously.