(Senior) Customer Success Manager

MongoDB

Quick summary

Work type
On-site
Location
New York, NY
Posted
13 days ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $185k
$141k most similar roles pay here $228k

This listing doesn't post a salary. Most similar roles pay $155,887–$214,900.

Based on 238 similar postings.

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About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

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At a glance

TL;DR · (Senior) Customer Success Manager

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As a Senior Software Engineer on MongoDB's Customer Advisory team, you will collaborate closely with customers to solve complex database challenges and enhance their product experience. Your day-to-day responsibilities include designing and implementing custom solutions using MongoDB technologies, conducting performance tuning sessions, and providing technical guidance for large-scale deployments. You should be proficient in JavaScript or Python, have a deep understanding of distributed systems, and possess strong problem-solving skills. Experience with cloud platforms such as AWS or Azure is highly desirable. This role offers the opportunity to work on cutting-edge database solutions at scale, addressing real-world business problems faced by some of the world’s largest organizations.

Skills

MongoDB Python JavaScript Node.js React Docker Kubernetes AWS CI/CD Git PostgreSQL

What you'll do

  • Analyze customer requirements to provide expert database solutions.
  • Design and implement scalable MongoDB architectures for enterprise clients.
  • Optimize database performance by tuning configurations and indexing strategies.
  • Conduct regular health checks on deployed databases to ensure reliability.
  • Develop training materials and conduct workshops on MongoDB best practices.

What we're looking for

  • Minimum 5 years of experience in software development or related field.
  • Strong proficiency in at least one programming language, preferably Python or Java.
  • Experience with database technologies, particularly NoSQL databases like MongoDB.
  • Excellent problem-solving skills and ability to work independently on complex projects.
  • Proven track record of delivering high-quality code and contributing to open-source projects.

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