Senior Customer Engineer

Cloudflare, Inc

Confirmed live yesterday High trust

Hybrid

Quick summary

Work type: Hybrid
Location: Bogotá, Colombia
Posted: 3 days ago
Freshness: Confirmed live yesterday
Nearby: 1 role within 25 mi

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Salary context

How this pay compares to similar roles

Similar $180k

$134k most similar roles pay here $223k

This listing doesn't post a salary. Most similar roles pay $146,743–$214,000.

Based on 240 similar postings.

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About Cloudflare, Inc

Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.

Cloudflare, Inc currently has 190 open roles on FindRole.

Listed pay typically runs $215,000–$278,000 across 59 roles with salary data.

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At a glance

TL;DR · Senior Customer Engineer

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Senior Customer Engineer, LATAM - MCR Bogotá, Colombia joins the Go-To-Market organization as a quota-carrying technologist. This role involves acting as a trusted advisor to manage technical relationships from initial discovery through long-term adoption and account growth. Key responsibilities include leading technical discovery, building custom architectures, conducting product demos, and running Proofs of Concept for Security, Networking, and Developer Platforms. The engineer will oversee technical onboarding, monitor health scores, and lead Quarterly Business Reviews to demonstrate return on investment. To streamline workflows, the role utilizes AI agents for tasks like RFP responses and telemetry monitoring. Required expertise includes web security, DNS, routing, DDoS mitigation, and cloud infrastructure. Preferred skills include experience with Cloudflare’s AI stack, prompt engineering, LLM orchestration, and proficiency in Python or JavaScript for custom integration scripts and API connectors.

Skills

Web Security Networking DNS Routing DDoS Mitigation Cloud Infrastructure Python JavaScript API LLM RAG Prompt Engineering Workers AI AI Gateway Vectorize SaaS

What you'll do

Lead technical discovery and build custom architectures for security, networking, and developer platforms.
Conduct product demonstrations and execute Proof of Concepts (PoCs) for prospective customers.
Manage the full customer lifecycle from initial onboarding through long-term adoption and account growth.
Monitor customer health scores and telemetry to resolve bottlenecks and accelerate time-to-value.
Execute technical Quarterly Business Reviews (QBRs) to demonstrate return on investment to executives.
Meet individual sales quotas tied to new business acquisition and account expansion.
Utilize AI agents to automate routine tasks like RFP responses and sandbox provisioning.

What we're looking for

Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Strong presentation skills to communicate technical details to C-suite business strategy.
Hands-on work with Cloudflare's developer platform and AI tools (preferred).
Experience with prompt engineering, LLM orchestration, or RAG architectures (preferred).
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors (preferred).
Authorization to receive software or technology controlled under U.S. export control laws.

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