Senior Business Operations Analyst

SoFi

Quick summary

Work type
On-site
Location
Salt Lake City, UT
Salary
$80,000–$100,000 / yr
Posted
14 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $152k
This role $90k
$67k most similar roles pay here $197k

This role pays less than 96% of similar roles. Most pay $119,050–$184,800 — the shaded band above. At the midpoint, this role pays about $90k versus about $152k for comparable roles.

Based on 240 similar postings.

Employer

About SoFi

SoFi Technologies is a fintech company offering student and personal loans, mortgages, credit cards, investing, banking, and insurance products, positioning itself as a one-stop financial services platform. Industry: Financial Technology & Personal Finance

SoFi currently has 31 open roles on FindRole.

Listed pay typically runs $153,600–$253,000 across 31 roles with salary data.

Most-posted roles

View all roles at SoFi

At a glance

TL;DR · Senior Business Operations Analyst

The Senior Business Operations Analyst role is a key position within the Collections Center of Excellence (CCoE) team at SoFi Technologies, focusing on driving strategic insights through data analysis to enhance operational efficiency and effectiveness. This individual will work closely with the BP&A team to develop and maintain complex Tableau dashboards, prepare presentations for senior leaders, and optimize strategies that balance effectiveness and efficiency in Credit Card, Personal Loan, and Student Lending Businesses. The ideal candidate has 3-5 years of experience in an operational analyst role, proficiency in SQL and Python, and expertise in analyzing large datasets using statistical analysis packages. They will also need to collaborate with data engineering and science teams to establish data sources that meet business needs and advocate for process improvements. This role requires a deep understanding of financial services data and regulatory compliance, such as FDCPA, TCPA, FCRA, and CFPB’s Reg F, along with strong communication skills to mentor team members and influence business decisions.

What you'll do

  • Develop and maintain complex Tableau dashboards to drive operational decisions.
  • Analyze large datasets using SQL/Python to solve business problems and improve member contact.
  • Prepare strategic presentations for senior leaders, including insights and risk assessments.
  • Optimize strategies balancing effectiveness and efficiency through impact analysis and testing.
  • Enhance team culture by mentoring and collaborating with other MIS team members.

What we're looking for

  • 3-5 years of operational analyst experience or equivalent
  • Expert proficiency in Tableau and SQL/Python for data analysis
  • Strong analytical skills to solve complex business problems using customer performance data
  • Proven ability to lead initiatives, drive results through collaboration, and communicate effectively with senior management
  • High attention to detail and strong data & root cause analysis capabilities
  • Ability to build strategic relationships and mentor team members in a fast-paced environment

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