Quality Operations Analyst
Q2
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This listing doesn't post a salary. Most similar roles pay $119,050–$170,000.
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Employer
Q2 Holdings is a cloud-based banking software company providing digital banking solutions to banks, credit unions, and alternative financial companies, including consumer and business banking platforms. Industry: Financial Technology & Digital Banking
Q2 currently has 55 open roles on FindRole.
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At a glance
Q2 is hiring a senior global operations analyst specializing in workforce management and capacity planning for its fast-growing support team. This hands-on role involves building accurate forecast models, managing staffing levels, and optimizing operational outcomes by analyzing historical trends to provide strategic guidance. The ideal candidate will work autonomously across multiple teams, creating detailed tracking processes and delivering executive-level updates on performance metrics. Key responsibilities include developing comprehensive reporting tools like Power BI, collaborating with finance and HR partners, and ensuring accurate headcount forecasting in a rapidly evolving business environment. Candidates should have at least 8 years of experience in capacity planning, workforce management, and data analysis, along with proficiency in SQL, Salesforce, and MS Excel, and strong communication skills to lead cross-functional projects effectively.
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