Senior Associate, Product Management, Partnerships Customer Experience

Capital One Financial

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Quick summary

Work type: On-site
Location: Chicago, ILMcLean, VARichmond, VANew York, NY
Salary: $101,100–$115,400 / yr
Employment: Full-time
Posted: 47 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $192k

This role $108k

$86k $244k

below market most similar roles pay here above market

This role pays less than 92% of similar roles. Most pay $160,400–$224,300 — the blue band above. At the midpoint, this role pays about $108k versus about $192k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 2107 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 1107 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Senior Associate, Product Management, Partnerships Customer Experience

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The Senior Associate, Product Management - Partnerships Customer Experience joins the Partnerships team to manage the post-acquisition customer experience. This role focuses on enabling new cardholders to spend immediately through instant spend experiences both in-store and online. You will collaborate with diverse stakeholders across business, design, tech, marketing, and external partner teams to develop and launch new customer-facing experiences. Key responsibilities include building comprehensive acceptance criteria, breaking down business epics into user stories, and owning feature development roadmaps. You will utilize agile delivery, data science, and hypothesis-driven assessment of data to improve existing in-market solutions. The role requires translating business strategy into digital products while managing complex projects to solve the technical challenge of providing seamless, real-time spending capabilities for US Card customers.

Skills

Agile MVP Product Roadmap Data Science Business Analysis User Stories Acceptance Criteria Experimentation Architecture Strategy

What you'll do

Develop and launch new customer-facing experiences to drive initial spending for new cardholders.
Break down business epics into specific features and user stories to drive Minimal Viable Product (MVP) testing.
Build comprehensive acceptance criteria in collaboration with tech teams to define future feature designs.
Own and prioritize feature development roadmaps while ensuring all risk management processes are followed.
Use hypothesis-driven data assessments to ensure product features deliver on real business needs.
Conduct research to develop features that utilize new and evolving technologies in an agile environment.
Articulate a succinct product roadmap to stakeholders to demonstrate and deliver business value.
Leverage experimentation to improve existing in-market solutions and customer experiences.

What we're looking for

Bachelor’s degree or military experience.
At least 1 year of experience in product management, product design, agile delivery, business analysis, data science, or software engineering.
Bachelor’s degree in computer science or engineering (preferred).
1+ years of experience translating business strategy or analysis into consumer-facing digital products (preferred).
1+ years of experience working on core product platforms powering digital experiences (preferred).
1+ years of experience working with cross-functional teams as a product owner in an agile development process (preferred).

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