Senior Associate, Product Management, Customer Resiliency, Payments and Offers Capabilities

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
McLean, VARichmond, VAChicago, ILNew York, NY
Salary
$101,100–$115,400 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $182k
This role $108k
$87k most similar roles pay here $232k

This role pays less than 87% of similar roles. Most pay $150,000–$214,900 — the shaded band above. At the midpoint, this role pays about $108k versus about $182k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 994 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 987 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Senior Associate, Product Management, Customer Resiliency, Payments and Offers Capabilities

Senior Associate, Product Management - Customer Resiliency, Payments and Offers Capabilities serves as the product lead for an engineering squad focused on third-party offer programs. This role involves architecting functional enhancements and destination-state capabilities within a partner-facing ecosystem to support customers navigating complex financial recovery paths. You will manage the full product lifecycle by breaking down business epics into features and user stories, prioritizing roadmaps, and ensuring seamless integrations for debt resolution services. The position requires expertise in agile delivery, hypothesis-driven data assessment, and human-centered design to build high-impact solutions. Key competencies include collaborating with designers, technologists, and data scientists to develop products that provide tailored concessions to customers facing financial hardship. You will navigate the intersection of strategy and execution to improve transparency and offer flexibility for individuals seeking sustainable credit health through external partner channels.

What you'll do

  • Manage the product lifecycle for third-party offer programs that support customers in debt resolution.
  • Lead a fully-staffed engineering squad using agile methodologies to deliver high-impact features.
  • Translate business requirements into technical specifications, including acceptance criteria and user stories.
  • Develop and prioritize product roadmaps to ensure feature delivery aligns with business goals and risk management.
  • Analyze data to conduct hypothesis-driven assessments of product performance and customer needs.
  • Collaborate with designers, engineers, and data scientists to build advanced technology solutions for customers.
  • Communicate complex product roadmaps and technical updates clearly to internal and external stakeholders.

What we're looking for

  • Bachelor’s degree or military experience.
  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
  • Bachelor’s degree in computer science or engineering (preferred).
  • 1+ years translating business strategy or analysis into consumer facing digital products (preferred).
  • 1+ years of experience working on core product platforms powering digital experiences (preferred).
  • 1+ years working with cross functional teams as a product owner in an agile development process (preferred).

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