This role pays less than
79%
of similar roles. Most pay
$150,000–$216,000
— the shaded band above.
At the midpoint, this role pays about
$119k
versus about
$183k
for comparable roles.
Based on 240 similar postings.
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has
1020 open roles
on FindRole.
Listed pay typically runs
$197,300–$225,100
across 1013 roles with salary data.
Senior Associate, Product Management | Capital One Travel - Agent Tooling joins the Travel Customer Core team to enhance the customer servicing experience by optimizing the tooling ecosystem for frontline agents. This role involves building and iterating on core agent workflows, leveraging enterprise platforms, internal tools, and targeted AI capabilities to create intuitive UI improvements that reduce cognitive load. The position requires managing an engineering team, overseeing a groomed agile backlog, and defining actionable problem statements for iterative software delivery. Key responsibilities include crafting tooling product strategies, managing cross-team dependencies, and translating business strategy into technical requirements. Candidates must demonstrate proficiency in agile ceremonies, data-driven decision making, and roadmap prioritization. The role focuses on the travel industry by developing a resilient tooling foundation to transition from reactive maintenance to proactive servicing through emerging technologies like AI.
Optimize the tooling ecosystem to improve customer servicing experiences for frontline agents.
Develop and iterate on core agent workflows using enterprise platforms and AI capabilities.
Create a product roadmap based on business outcomes, data analysis, and risk assessment.
Manage an engineering team and maintain a groomed agile backlog to ensure developer velocity.
Translate complex technical problems into actionable requirements and clear problem statements for development teams.
Communicate a six-month vision and project status to senior stakeholders and partner teams.
Integrate emerging technologies like AI into the product roadmap to move from reactive to proactive servicing.
Coordinate with cross-functional partners to manage dependencies and align on feature acceptance criteria.
What we're looking for
Bachelor’s degree or military experience.
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
Bachelor’s degree in computer science or engineering (preferred).
1+ years translating business strategy or analysis into consumer facing digital products (preferred).
1+ years of experience working on core product platforms powering digital experiences (preferred).
1+ years working with cross functional teams as a product owner in an agile development process (preferred).
Agile
Product Management
Data Science
Software Engineering
MVP
User Stories
Acceptance Criteria
Business Analysis
Architecture Strategy
Digital Products