Senior Associate, Product Management, Applied AI Servicing

Capital One Financial

Confirmed live today Low trust

Quick summary

Work type
On-site
Location
New York, NYMcLean, VARichmond, VA
Employment
Full-time
Posted
41 days ago
Freshness
Confirmed live today

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Salary context

How this pay compares to similar roles

Similar $188k
$142k $239k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $160,000–$216,400.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 2107 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 1107 roles with salary data.

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At a glance

TL;DR · Senior Associate, Product Management, Applied AI Servicing

The Senior Associate, Product Management - Applied AI Servicing joins the Card Servicing Intelligence portfolio to drive the strategy, deployment, and continuous improvement of intelligent capabilities. This role involves owning the product roadmap, crafting strategic narratives for leadership, and collaborating with data science and tech partners to execute vision. Day-to-day responsibilities include breaking down business epics into user stories, defining acceptance criteria, and conducting research to develop features using GenAI and traditional NLP models. The position requires managing data orchestration to power automated, end-to-end servicing while ensuring all processes manage risk. Key skills include agile delivery, business analysis, and software engineering. The work focuses on building cutting-edge solutions and well-managed product platforms to improve how customers manage their money through automated, intelligent servicing experiences.

What does a Product Management earn?

Median $119050 from 34 postings across 6 companies.

See salary data

What you'll do

  • Drive the strategy, deployment, and continuous improvement of intelligent capabilities within the Card Servicing Intelligence portfolio.
  • Manage the product roadmap and prioritize feature development to ensure business needs and risk management requirements are met.
  • Translate business epics into specific features and user stories to drive the team toward Minimum Viable Products.
  • Collaborate with data science and tech partners to build and deploy GenAI and traditional NLP models.
  • Develop comprehensive acceptance criteria and conduct research to define future feature designs.
  • Use hypothesis-driven data assessments to ensure product features deliver measurable business value.
  • Articulate succinct product roadmaps and strategic narratives to key internal stakeholders and leadership.
  • Orchestrate the data needed to power automated, end-to-end servicing for agents and systems.

What we're looking for

  • Must have a Bachelor’s degree or military experience.
  • Must have at least 1 year of experience in product management, product design, agile delivery, business analysis, data science, or software engineering.
  • Bachelor’s degree in computer science or engineering (preferred).
  • 1+ years of experience translating business strategy or analysis into consumer-facing digital products (preferred).
  • 1+ years of experience working on core product platforms powering digital experiences (preferred).
  • 1+ years of experience working with cross-functional teams as a product owner in an agile development process (preferred).

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