Senior Associate, Product Management - Servicing

Capital One Financial

Confirmed live yesterday Low trust

Quick summary

Work type
On-site
Location
New York, NYMcLean, VARichmond, VA
Salary
$111,200–$126,900 / yr
Posted
59 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $181k
This role $119k
$98k most similar roles pay here $234k

This role pays less than 82% of similar roles. Most pay $147,925–$214,900 — the shaded band above. At the midpoint, this role pays about $119k versus about $181k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Senior Associate, Product Management - Servicing

As a Senior Associate, Product Management - Servicing, you will join the Card Servicing Intelligence team to drive the strategy, deployment, and continuous improvement of intelligent capabilities. You will manage the product roadmap, translate vision into actionable requirements, and collaborate with data science and technology partners to build automated, end-to-end servicing solutions. Your daily work involves breaking down business epics into user stories, defining acceptance criteria, and utilizing hypothesis-driven assessment to ensure features meet specific business needs. The role focuses on the practical application of advanced technologies, specifically leveraging GenAI and traditional NLP models to power internal systems and agent tools. You will operate in an agile environment, navigating complex data orchestration to solve problems related to card servicing while ensuring all product platforms deliver high-quality experiences for customers managing their financial accounts through digital channels.

What you'll do

  • Drive the strategy, deployment, and continuous improvement of intelligent capabilities within the Card Servicing Intelligence portfolio.
  • Manage the product roadmap and translate high-level vision into actionable technical requirements for development teams.
  • Oversee data orchestration to power automated, end-to-end servicing using GenAI and traditional NLP models.
  • Break down business epics into specific features and user stories to drive the delivery of Minimum Viable Products.
  • Collaborate with data scientists and engineers to develop features that utilize emerging technologies and architecture strategies.
  • Define comprehensive acceptance criteria and conduct research to inform future feature designs.
  • Use hypothesis-driven assessment of data to ensure product features meet specific business needs and goals.
  • Communicate complex product roadmaps and strategic narratives to internal stakeholders and leadership teams.

What we're looking for

  • Must have a bachelor's degree or military experience.
  • Must have at least 1 year of experience in product management, product design, agile delivery, business analysis, data science, or software engineering.
  • Preferred: Bachelor’s degree in computer science or engineering.
  • Preferred: At least 1 year of experience translating business strategy into consumer-facing digital products.
  • Preferred: At least 1 year of experience working on core product platforms powering digital experiences.
  • Preferred: At least 1 year of experience as a product owner in an agile development process with cross-functional teams.

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