Sales Engineer 2, Customer Success

Datadog

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Denver, CO
Salary
$92,000–$122,000 / yr
Posted
2 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $180k
This role $107k
$77k most similar roles pay here $231k

This role pays less than 92% of similar roles. Most pay $143,500–$216,262 — the shaded band above. At the midpoint, this role pays about $107k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 266 open roles on FindRole.

Listed pay typically runs $161,000–$205,000 across 138 roles with salary data.

Most-posted roles

View all roles at Datadog

At a glance

TL;DR · Sales Engineer 2, Customer Success

As a Sales Engineer 2 (Customer Success), you will join the team to provide technical expertise during sales presentations, product demonstrations, and technical evaluations. You will independently manage technical engagements throughout the sales cycle, partnering with Customer Success Managers to align customer business objectives with the platform. Your daily responsibilities include conducting technical discovery, identifying success criteria, and owning proofs of concept from kickoff to completion while removing technical blockers. To succeed, you must possess a strong understanding of cloud infrastructure, modern application architectures, observability, and DevOps technologies. You will work with tools such as containers, Kubernetes, microservices, networking, and operating systems. This role focuses on the observability and security domain, where you will translate complex technical capabilities into meaningful business outcomes for stakeholders like developers, SREs, and platform engineers to solve infrastructure challenges.

What you'll do

  • Deliver tailored product demonstrations and technical presentations that map customer challenges to Datadog solutions.
  • Conduct technical discovery to identify customer business objectives, technical challenges, and success criteria.
  • Own and manage technical evaluations (POCs) from kickoff through completion while removing technical blockers.
  • Translate complex technical capabilities into meaningful business outcomes for various stakeholders.
  • Build trusted relationships with customer technical stakeholders to position accounts for long-term partnership.
  • Resolve customer concerns by collaborating across Engineering, Support, and Product teams.
  • Share best practices and mentor newer Sales Engineers to support team enablement initiatives.

What we're looking for

  • At least 1.5 years of experience as a Sales Engineer or in a comparable customer-facing technical role.
  • Strong understanding of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies.
  • Experience with modern infrastructure technologies including cloud platforms, containers, Kubernetes, microservices, networking, and operating systems.
  • Ability to translate technical capabilities into meaningful business outcomes for customers.
  • Proficiency in leading technical presentations, product demonstrations, and evaluations independently.
  • Skilled at navigating multiple customer stakeholders while managing several active evaluations simultaneously.
  • Effective communication and collaboration skills with both technical practitioners and business stakeholders.
  • Ability to travel via auto, train, or air up to 25% of the time.

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