Reliability Engineering, Observability

What you'll do

• Own the centralized OpenTelemetry configuration used by hundreds of product services to ensure standardized telemetry.
• Develop and evolve observability tooling built on open-source projects like Grafana and Elasticsearch.
• Manage a large-scale estate covering metrics, logs, traces, alerts, and profiling.
• Implement automation and efficiencies to maintain reliability for mission-critical services.
• Write clean, maintainable code in Java, Go, or Python to support the observability platform.
• Ensure the observability infrastructure remains robust, secure, and cost-efficient.
• Improve the developer experience by providing tools that help engineers resolve issues quickly.

What we're looking for

• Experience in software engineering using Java, Go, or Python.
• Ability to write clean and maintainable code.
• Experience with observability tools such as the LGTM or ELK stack.
• Understanding of application instrumentation via OpenTelemetry.
• Knowledge of microservices and how changes propagate through distributed environments.
• Understanding of high-scale, mission-critical infrastructure and availability requirements.
• A growth mindset focused on building developer-friendly tools at the intersection of software and systems.