Associate Reliability Engineer

What you'll do

• Drive incident response efforts and perform root cause analysis to implement preventative measures.
• Establish consistent operational practices through automation and process improvements.
• Drive reliability, observability, and efficiency across product teams within an assigned domain.
• Identify repeated toil and find opportunities for automation and risk reduction.
• Participate in an on-call rotation to respond to production incidents and conduct blameless retrospectives.
• Proactively identify failures using chaos engineering techniques such as edge cases and design reviews.
• Advise on capacity planning and provide continuous assessments on systems behavior and consumption.
• Work with product managers to prioritize reliability best practices using SLIs, SLOs, and error budgets.

What we're looking for

• Bachelor's Degree or equivalent in MIS, Computer Science, or a related field.
• 2+ years of experience in software development.
• Strong programming skills in one or more languages including Java, Python, Go, or Node.js.
• Working knowledge of systems architecture, operating system internals, and network fundamentals.
• Experience working with one cloud platform such as GCP, AWS, or Azure.
• Experience with monitoring techniques and tools like CloudWatch, Grafana, Prometheus, OpenTelemetry, or Tracing (preferred).
• Working knowledge of containerization and container orchestration such as Docker, Kubernetes, or Rancher (preferred).