Professional Services Engineer

Fortinet

Confirmed live today Trusted
Hybrid

Quick summary

Work type
Hybrid
Location
Jacksonville, FL
Salary
$106,000–$130,000 / yr
Employment
Full-time
Posted
11 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $183k
This role $118k
$91k $250k
below market most similar roles pay here above market

This role pays less than 91% of similar roles. Most pay $152,000–$214,625 — the blue band above. At the midpoint, this role pays about $118k versus about $183k for comparable roles.

Based on 240 similar postings.

Employer

About Fortinet

Fortinet is a US-based cybersecurity company best known for its FortiGate next-generation firewalls. It sells a broad security platform spanning network security, SD-WAN, endpoint protection, cloud security, and SIEM/SOC operations.

Fortinet currently has 102 open roles on FindRole.

Listed pay typically runs $140,000–$183,000 across 77 roles with salary data.

Most-posted roles

View all roles at Fortinet

At a glance

TL;DR · Professional Services Engineer

The Professional Services Engineer joins the Professional Services team as a dedicated consultant assigned to specific end users to manage daily activities. This role involves assisting client staff with Fortinet product operations, developing methods of procedure for migrations and upgrades, and creating test plans for new features. Key responsibilities include verifying configurations, implementing best practices, performing interoperability evaluations, and providing training and knowledge transfer to clients. The position requires expertise in network security infrastructure including switching, routing, load balancing, and WiFi, alongside security systems like firewalls, IPS, VPN, antivirus, and web filtering. Candidates must possess strong troubleshooting skills and the ability to resolve issues while maintaining core competency in Fortinet technologies to solve complex networking and security problems for diverse client environments.

What you'll do

  • Assist client staff with daily Fortinet product operations and support.
  • Develop methods of procedure for migrations, upgrades, and updates.
  • Create test plans to evaluate new features and software releases.
  • Verify configurations and implement industry best practices.
  • Perform interoperability evaluations for devices interacting with Fortinet products.
  • Provide training and knowledge transfer to client staff.
  • Resolve or escalate technical issues in a timely fashion.

What we're looking for

  • 7+ years of experience in LAN/WAN/Internet consulting, support, and/or administration.
  • 5+ years of experience with Network Security Products.
  • 2+ years of experience with Fortinet products.
  • Experience working as a Professional Services Consultant/Engineer (preferred).
  • Solid understanding of security and networking principles including switching, routing, load balancing, WiFi, firewalls, IPS, VPN, and antivirus.
  • Excellent troubleshooting, oral communication, and presentation skills.
  • Bachelor's Degree in Computer Science, Software Engineering, or related work-related experience.

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