Professional Services Engineer

Fortinet

Confirmed live yesterday High trust

Remote

Quick summary

Work type: Remote
Location: Plano, TX
Salary: $166,000–$203,000 / yr
Employment: Full-time
Posted: 29 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $184k

This role $184k

$132k most similar roles pay here $246k

This role pays less than 57% of similar roles. Most pay $152,150–$216,300 — the shaded band above. At the midpoint, this role pays about $184k versus about $184k for comparable roles.

Based on 240 similar postings.

Employer

About Fortinet

Fortinet is a US-based cybersecurity company best known for its FortiGate next-generation firewalls. It sells a broad security platform spanning network security, SD-WAN, endpoint protection, cloud security, and SIEM/SOC operations.

Fortinet currently has 85 open roles on FindRole.

Listed pay typically runs $150,000–$183,000 across 61 roles with salary data.

Most-posted roles

View all roles at Fortinet

At a glance

TL;DR · Professional Services Engineer

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As a Professional Services Engineer, you will join the dedicated consulting team to support end users throughout the duration of their service agreements. You will be responsible for assisting client staff with daily Fortinet product operations, developing methods of procedure for migrations and upgrades, creating test plans for new features, and verifying configurations against best practices. Your role involves performing interoperability evaluations, providing training and knowledge transfer to clients, and resolving technical issues promptly. To succeed, you must possess expertise in network security infrastructure including switching, routing, load balancing, and WiFi, alongside experience with firewalls, IPS, VPN, antivirus, web filtering, and application control. You will apply your deep understanding of networking principles to solve complex problems while managing project timelines and coordinating with various stakeholders to ensure successful technical implementations for the client.

Skills

Fortinet Network Security Firewall VPN IPS Routing Switching Load Balancing WiFi LAN WAN Antivirus Web Filtering Application Control Migration Troubleshooting

What you'll do

Assist client staff with day-to-day operations and support of Fortinet products.
Develop methods of procedure (MOPs) for migrations, upgrades, and updates.
Create test plans to evaluate new features and product releases.
Verify configurations and implement industry best practices.
Perform interoperability evaluations of devices interacting with Fortinet products.
Provide training and knowledge transfer to client staff.
Resolve or escalate technical issues in a timely fashion.

What we're looking for

Bachelor's Degree in Computer Science, Software Engineering, or related work experience.
7+ years of experience in LAN/WAN/Internet consulting, support, and/or administration.
5+ years of experience with Network Security Products.
2+ years of experience with Fortinet products.
Solid understanding of security and networking principles including switching, routing, load balancing, WiFi, firewalls, IPS, VPN, and web filtering.
Excellent troubleshooting, oral communication, and presentation skills.
Experience working as a Professional Services Consultant or Engineer (preferred).

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