Professional Services Engineer

Fortinet

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$166,000–$203,000 / yr
Employment
Full-time
Posted
17 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $184k
This role $184k
$132k most similar roles pay here $246k

This role pays less than 56% of similar roles. Most pay $152,112–$216,300 — the shaded band above. At the midpoint, this role pays about $184k versus about $184k for comparable roles.

Based on 240 similar postings.

Employer

About Fortinet

Fortinet is a US-based cybersecurity company best known for its FortiGate next-generation firewalls. It sells a broad security platform spanning network security, SD-WAN, endpoint protection, cloud security, and SIEM/SOC operations.

Fortinet currently has 85 open roles on FindRole.

Listed pay typically runs $150,000–$183,000 across 61 roles with salary data.

Most-posted roles

View all roles at Fortinet

At a glance

TL;DR · Professional Services Engineer

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As a Professional Services Engineer, you will join the dedicated team to serve as a consultant for end users throughout the duration of their agreements. Your daily responsibilities involve assisting client staff with Fortinet product operations and support, developing methods of procedure for migrations, upgrades, and updates, and creating test plans for new features or releases. You will verify configurations, implement best practices, perform interoperability evaluations, and provide training and knowledge transfer to clients. The role requires expertise in network security infrastructure including switching, routing, load balancing, and WiFi, alongside experience with firewalls, IPS, VPN, antivirus, anti-spam, web filtering, and application control. You must possess strong troubleshooting skills and the ability to resolve or escalate issues while navigating complex projects involving various stakeholders and shifting priorities within a networking and security context.

Skills

Fortinet Network Security Firewall VPN IPS Routing Switching Load Balancing WiFi Antivirus AntiSpam Web Filtering Application Control LAN WAN Internet Consulting Migration

What you'll do

  • Assist client staff with daily operations and support for Fortinet products.
  • Develop methods of procedure (MOPs) for migrations, upgrades, and updates.
  • Create test plans to evaluate new features and product releases.
  • Verify configurations and implement industry best practices.
  • Perform interoperability evaluations for devices interacting with Fortinet products.
  • Provide training and knowledge transfer to client staff.
  • Resolve or escalate technical issues in a timely fashion.

What we're looking for

  • Bachelor's Degree in Computer Science, Software Engineering, or related work experience.
  • 7+ years of experience in LAN/WAN/Internet consulting, support, and/or administration.
  • 5+ years of experience with Network Security Products.
  • 2+ years of experience with Fortinet products.
  • Solid understanding of security and networking principles including switching, routing, load balancing, WiFi, firewall, IPS, VPN, and web filtering.
  • Excellent troubleshooting, oral communication, and presentation skills.
  • Experience working as a Professional Services Consultant or Engineer (preferred).

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