Professional, Customer Orders

Johnson & Johnson

Confirmed live today High trust
Closes in 2 days Hybrid

Quick summary

Work type
Hybrid
Location
Raynham, MARaritan, NJWest Chester, PAPalm Beach Gardens, FLWarsaw, IN
Salary
$94,000–$151,800 / yr
Posted
5 days ago
Freshness
Confirmed live today
Closes
Sep 16, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $170k
This role $123k
$80k most similar roles pay here $224k

This role pays less than 80% of similar roles. Most pay $130,500–$209,700 — the shaded band above. At the midpoint, this role pays about $123k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About Johnson & Johnson

Johnson & Johnson is a multinational corporation operating in three main segments: consumer health products, pharmaceuticals, and medical devices, known for brands like Tylenol, Band-Aid, and Janssen. Industry: Pharmaceuticals & Medical Devices

Johnson & Johnson currently has 63 open roles on FindRole.

Listed pay typically runs $117,000–$201,250 across 54 roles with salary data.

Most-posted roles

View all roles at Johnson & Johnson

At a glance

TL;DR · Professional, Customer Orders

Professional, Customer Orders joins the DePuy Synthes Technology organization to support the Customer Orders product area within Commercial Technology. This role serves as a vital liaison between commercial business partners and IT teams to translate complex customer order management needs into functional and technical requirements. The individual will manage the lifecycle of technology products, including enhancements, defect resolution, testing, and release activities while optimizing order-to-cash processes. Key responsibilities include leveraging AI, advanced analytics, and automation to modernize platforms for better pricing and revenue optimization. Candidates must possess skills in requirements analysis, stakeholder management, and data analysis while navigating regulated environments. The role requires expertise in enterprise applications like ERP or CRM systems, along with familiarity with Agile methodologies and the Software Development Life Cycle to ensure high-quality, compliant customer experiences across sales, marketing, and supply chain operations.

What you'll do

  • Translate business needs from commercial partners into functional and technical requirements for IT teams.
  • Manage the lifecycle of technology products including enhancements, defect resolution, testing, and release activities.
  • Implement AI, advanced analytics, and automation to modernize platforms and optimize pricing and revenue.
  • Analyze order-to-cash workflows to identify gaps and opportunities for process optimization.
  • Perform system configuration, user acceptance testing (UAT), and validation in regulated environments.
  • Manage incidents by prioritizing issues, conducting root-cause analysis, and recommending corrective actions.
  • Create documentation and training materials to support end users and operational teams.

What we're looking for

  • Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or a related field is required.
  • An advanced degree such as an MBA or Master’s in Information Systems is preferred.
  • 2-4 years of experience in an IT, technology product, or business systems analyst role supporting commercial or customer-facing processes is required.
  • Experience with enterprise applications (ERP, CRM, order management), requirements documentation, and basic data analysis is required.
  • Proven experience analyzing order-to-cash workflows and translating complex stakeholder needs into actionable specifications is required.
  • Experience supporting system testing, validation, and release activities in regulated or quality-focused environments is required.
  • Experience in medical device, life sciences, or other regulated industries is preferred.
  • Familiarity with Agile methodologies, integration technologies, reporting tools, or automation solutions is preferred.

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