Product Support – Product Specialist, Officer

State Street

Actively hiring
US Posted 58 days ago $70,000$118,750 / year

At a glance

AI generated

TL;DR

The Product Specialist role at State Street involves providing technical consultancy to clients for optimizing their use of CRD’s products, particularly in areas like system configuration and database administration. This position requires analyzing client installations, recommending best practices, performing database tuning, and resolving technical issues efficiently. The specialist will work closely with clients to ensure optimal performance and integration of systems, including third-party vendors. Key skills include proficiency in SQL Server/Oracle, experience with batch processing, knowledge of UNIX and MS SQL Server, familiarity with Apache/Tomcat, and strong analytical abilities. Candidates should have a background in financial services technology and ideally possess expertise in investment management systems such as trade order execution or portfolio management.

Skills

SQL Oracle Microsoft SQL Server UNIX Apache Tomcat .Net Java Perl Software Development Lifecycle Portfolio management Investment compliance systems Post trade matching systems Equities Fixed income FX OTC Exchange traded derivatives CI/CD

What you'll do

  • Provide technical consultancy via phone and email to resolve client issues.
  • Analyze clients' installations and setups to recommend best practices.
  • Perform database tuning and review SQL queries for efficiency.
  • Evaluate hardware requirements and system integrations with third-party vendors.
  • Recommend workflow re-engineering and trading environment optimizations.
  • Manage and prioritize client cases effectively, ensuring timely resolution.

What we're looking for

  • Prior technical support experience and strong proficiency with SQL Server/Oracle.
  • Proficiency in performance tuning, log shipping, replication on MS SQL Server.
  • Familiarity with batch processing, UNIX, crystal reports, Apache/Tomcat.
  • Knowledge of n-tier application architecture, programming (.Net/Java, Perl).
  • Significant investment management or business knowledge and industry experience.

Market check

Salary context

This $70,000–$118,750 range sits above 1% of similar postings on FindRole.

Peer median band

$145,676$224,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$151,150$221,750

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About State Street

State Street Corporation is one of the world''s largest custodian banks and asset managers, providing investment servicing, investment management, and investment research to institutional investors. Industry: Financial Services & Asset Custody

State Street currently has 134 open roles on FindRole.

Listed pay typically runs $110,000–$180,000 across 131 roles with salary data.

Most-posted roles

View all roles at State Street

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