Vice President, Personalization Experience & Product Strategy Lead

JPMorgan Chase

Quick summary

Work type
On-site
Location
Columbus, OHWilmington, DEPlano, TXNew York, NY
Salary
$122,550–$201,000 / yr
Posted
2 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $195k
This role $162k
$110k most similar roles pay here $239k

This role pays less than 79% of similar roles. Most pay $167,300–$222,650 — the shaded band above. At the midpoint, this role pays about $162k versus about $195k for comparable roles.

Based on 239 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 368 open roles on FindRole.

Listed pay typically runs $152,000–$215,000 across 198 roles with salary data.

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View all roles at JPMorgan Chase

At a glance

TL;DR · Vice President, Personalization Experience & Product Strategy Lead

Role Posting Log in to save

As a Product Manager, Vice President at the Journeys & Integration team within Consumer & Community Banking, you will lead the strategic development and execution of personalized customer experiences across omni-channel platforms. Your role involves translating high-level business goals into technical requirements for audience segmentation and real-time decisioning, working closely with marketing, product, architecture, and engineering teams to ensure seamless integration. You will leverage your expertise in martech tools like Salesforce Marketing Cloud, SQL, and data science to maximize the capabilities of existing technology stacks while identifying future needs. This position requires advanced stakeholder management skills, a deep understanding of data structures, and the ability to balance strategic vision with technical detail, all within a highly matrixed organization focused on driving measurable business value through dynamic customer interactions.

Skills

SQL Salesforce Marketing Cloud Agile Scrum SAFe CRM systems Data Structures Real-time Decisioning Engines Analytics Tools CI/CD

What you'll do

  • Lead the end-to-end personalization strategy for omni-channel Consumer Bank experiences.
  • Translate business and marketing strategies into technical requirements and audience build specifications.
  • Define and oversee frameworks for audience segmentation, data orchestration, and real-time decisioning rules.
  • Maximize capabilities of existing technology stack and identify future state requirements.
  • Establish governance models to streamline journey delivery and speed to market.
  • Collaborate with data science teams to embed modeling into the delivery framework.

What we're looking for

  • Lead end-to-end personalization strategy for omni-channel customer experiences.
  • Translate business strategies into technical requirements and audience build specifications.
  • Define framework for audience segmentation, data orchestration, and real-time decisioning.
  • Maximize existing technology stack capabilities and identify future state requirements.
  • Collaborate with data science teams to embed modeling into delivery framework.
  • Strong stakeholder management skills in a matrixed organization.
  • Proficient in using data analytics tools to evaluate journey performance.

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