Product Manager, Vice President, Corporate Responsibility CRM

JPMorgan Chase

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Washington, DC
Employment: Full-time
Posted: 6 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $197k

$149k $242k

below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $171,962–$222,137.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1226 open roles on FindRole.

Listed pay typically runs $156,750–$215,000 across 5 roles with salary data.

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At a glance

TL;DR · Product Manager, Vice President, Corporate Responsibility CRM

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The Product Manager, Vice President - Corporate Responsibility CRM serves as a core leader within the Corporate Responsibility department's Product Operating Model. Reporting to the Business Product Owner for CRM, you will lead the end-to-end product life cycle to develop profitable products that provide customer value. Your daily responsibilities include developing product strategy, managing discovery efforts, maintaining the product backlog, and driving execution of the CRM roadmap. You will identify opportunities to apply AI, coordinate proofs of concept, and track success metrics like risk posture and reliability. Required skills include expertise in product development life cycle, data analytics, and front-to-back data management. You must be proficient in Microsoft Excel, PowerPoint, Word, Teams, Jira, and Confluence to support the firm's goal of advancing a durable and safe financial system.

What does a Product Manager earn?

Median $199125 from 772 postings across 95 companies.

See salary data

Skills

CRM Salesforce AI Jira Confluence Microsoft Excel PowerPoint Teams Data Analytics Product Development Life Cycle Agile User Acceptance Testing User Research Journey Mapping Product Roadmap Requirements Definition

What you'll do

Develop a product strategy and vision that delivers measurable value to customers.
Manage discovery efforts and market research to integrate customer solutions into the product roadmap.
Own and maintain the product backlog to support the strategic roadmap and value proposition.
Drive day-to-day execution of the CRM roadmap from requirements through release.
Track and report on key success metrics including cost, functionality, risk posture, and reliability.
Identify and evaluate opportunities to apply AI to the CRM through proofs of concept.
Gather and document business requirements and acceptance criteria from stakeholders using journey mapping.
Coordinate with technology teams to track milestones, manage dependencies, and oversee user acceptance testing.

What we're looking for

5+ years of experience or equivalent expertise in product management or a relevant domain area.
Advanced knowledge of the product development life cycle, design, and data analytics.
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Experience in front-to-back data management and quality.
Excellent verbal, written, and presentation communication skills.
Strong organizational skills and the ability to manage competing priorities with urgency.
Strong analytical, critical thinking, and problem-solving abilities.
Proficiency in Microsoft Excel, PowerPoint, Word, and Teams, and experience using Jira and Confluence.
Demonstrated interest in leveraging AI-powered tools and emerging technologies to improve efficiency and support product development.
Demonstrated ability to influence without authority and collaborate across business, product, engineering, and UX roles.
Demonstrated prior experience working in a highly matrixed, complex organization (preferred).
Experience working in philanthropy, government, non-profit, or policy organizations (preferred).
Experience with CRM platforms such as Salesforce or similar (preferred).
Experience driving user adoption of new tools or processes across distributed teams (preferred).
Experience supporting a Business Product Owner or business lead within a product operating model (preferred).