Product Line Management II

What you'll do

• Drive service readiness throughout the product lifecycle by reviewing internal and external documentation for new and legacy products.
• Manage the Service Product Roadmap including training, documentation, spare parts readiness, and part repair processes.
• Participate in design for install and design for service programs to ensure equipment meets operational requirements.
• Lead the release and adoption of predictive maintenance digital tools and special service tooling.
• Support field escalation processes by collaborating with Field Service and Technical Support Engineering teams.
• Manage field training and certification programs for new platforms, complex upgrades, and advanced controls.
• Identify and execute continuous improvement programs to enhance field productivity and service delivery.
• Monitor and analyze service gross margins to drive cost reduction plans through repair and refurbishment solutions.

What we're looking for

• MS in Engineering (Mechanical, Electrical, Electronics, Robotics, Controls, Data Analytics, or related field).
• BS in Engineering with an MS in Engineering Management.
• Knowledge of mechanical systems, robotics, controls, and data analytics (internship/project experience preferred).
• Strong analytical and problem-solving skills with an innovative mindset.
• Ability to manage projects, analyze data, and present technical findings.
• Effective communication and collaboration across cross-functional teams.
• Demonstrated leadership potential through academic, internship, or project experience.
• Exposure to field support, customer escalations, installations, or warranty activities (preferred).