Principal Technical Program Manager

What you'll do

• Design and establish the program’s operating model, including workstream charters, RACI models, and decision rights from scratch.
• Orchestrate a phased global rollout for AI agent adoption across different geographies and business functions.
• Lead the organization's transition from waterfall-heavy delivery methods to agile execution and sprint cycles.
• Establish and manage executive reporting rhythms to communicate program traction, velocity, and ROI.
• Manage the full lifecycle of AI use cases from initial discovery and business case development to final deployment.
• Identify and resolve data quality issues and ensure compliance with responsible AI safety guardrails.
• Coordinate the integration of custom internal tools and applications into existing program workflows.

What we're looking for

• 10+ years of project or program management experience are required.
• 3+ years of experience in technical program management or program orchestration across multiple concurrent workstreams is required.
• Proven ability to establish governance models, RACI charts, and reporting infrastructure from scratch is required.
• Experience designing and executing phased, multi-geography technology adoption programs is required.
• Hands-on experience leading teams through waterfall-to-agile transitions and designing sprint operating models is required.
• Practical understanding of AI concepts, including building autonomous agents and establishing guardrails, is required.
• Proven ability to design executive reporting rhythms and facilitate investment conversations with senior leadership is required.
• Demonstrated business acumen to evaluate financial outcomes and prove ROI through quantified metrics is required.