Principal Technical Program Manager

What you'll do

• Lead end-to-end SimShip program execution to ensure alignment across global release timelines and milestones.
• Create structured plans to provide clarity and predictable delivery in fast-evolving, ambiguous environments.
• Manage the rhythm of business including ship readiness reviews, checkpoints, and executive reporting.
• Coordinate with engineering, product, localization, and compliance teams to deliver synchronized releases at scale.
• Oversee global release readiness across localization, regulatory compliance, service health, and performance.
• Identify and proactively mitigate risks that could impact release quality or timelines.
• Define and track key operational metrics such as defect trends and quality benchmarks.
• Influence decision-making through data-driven insights and structured recommendations to senior leadership.

What we're looking for

• Bachelor's degree and 6+ years of experience in engineering, product/technical program management, data analysis, or product development.
• Ability to pass Microsoft Cloud background checks and other required security screenings.
• Experience managing cross-functional and cross-team projects for at least 3 years.
• At least 1 year of experience reading and writing code, such as sample documentation or product demos.
• Experience building, shipping, or operating AI services including SimShip and global release execution.
• Strong technical foundation to engage in architectural and system-level discussions in complex environments.
• Proven ability to operate in ambiguous, fast-paced environments while driving clarity and alignment.
• Excellent communication, stakeholder management, and executive influence skills across internal and external teams.