Principal Site Reliability Engineer

What you'll do

• Design and architect infrastructure and services to ensure reliability, scalability, and functionality.
• Forecast demand and manage capacity to ensure systems have sufficient resources for current and future workloads.
• Perform incident response, root cause analysis, and maintenance tasks including software updates and recovery.
• Develop and implement automation tools and scripts to improve operational efficiency and mitigate defects.
• Provide comprehensive health reporting and proactively communicate the impact of infrastructure or tool changes.
• Conduct advanced experiments with new technologies to optimize performance and stay ahead of site reliability trends.
• Serve as a key escalation point for complex technical issues while participating in on-call shifts.
• Document incidents, perform post-mortem procedures, and provide data to drive business development decisions.

What we're looking for

• Applicants must be able to read, write, and speak English.
• Candidates must have 3 to 5+ years of experience in site reliability or related fields.
• Experience designing and architecting infrastructure for reliability and functionality is required.
• Ability to perform incident response, root cause analysis, and technical troubleshooting is required.
• Proficiency in developing automation tools and scripts to improve operational efficiency is required.
• Ability to provide comprehensive health reporting and communicate complex technical information to stakeholders is required.
• Experience managing moderately complex projects and coordinating tasks across multiple teams is required.
• Ability to mentor junior team members and participate in the candidate interview process is required.