Principal Product Manager, Agentic Commerce & Payments

What you'll do

• Define and communicate product vision, strategy, roadmaps, and investment priorities for complex payment solutions.
• Lead the full product lifecycle from initial discovery and MVP development to commercialization and continuous optimization.
• Develop secure payment experiences for emerging AI-enabled and agentic commerce ecosystems.
• Translate customer research, market signals, and technical needs into clear product requirements and success measures.
• Partner with engineering teams to evaluate solution options and evolve capabilities into scalable, reliable products.
• Build alignment across cross-functional teams including Engineering, Design, Marketing, Legal, and Risk.
• Establish and monitor performance metrics including adoption, customer experience, and financial outcomes.
• Collaborate with financial institutions and payment networks to define trusted commerce experiences.

What we're looking for

• Must independently possess the eligibility to work in the United States at the date of hire.
• Typically has 12 or more years of progressive experience or a demonstrated portfolio consistent with the role.
• Bachelor’s degree or an equivalent combination of education and experience.
• Demonstrated experience defining product strategy, roadmaps, priorities, and measurable outcomes for complex customer-facing products or platforms.
• Proven experience leading products through discovery, development, launch, commercialization, and ongoing optimization in a cross-functional environment.
• Demonstrated ability to operate independently through ambiguity, make product tradeoffs, and drive major initiatives across organizational boundaries.
• Demonstrated experience translating customer insights, market signals, data, and business needs into product requirements and decisions.
• Strong technical fluency and demonstrated ability to partner effectively with engineering and architecture teams on complex product solutions.
• Demonstrated knowledge of payment processing, fraud prevention, digital commerce ecosystems, or related trusted-transaction capabilities.
• Experience in payments, financial services, digital commerce, or another regulated technology environment.
• Demonstrated ability to evaluate emerging technologies and translate uncertain capabilities into product strategy, requirements, user journeys, and scalable solutions.
• Experience working across financial institutions, payment networks, merchants, technology partners, or ecosystem participants (preferred).
• Experience defining product approaches for new industry protocols, interoperability models, trust frameworks, or other emerging commerce standards (preferred).